---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Configure

# Configuring Personal Data Rights {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up the Personal Data Rights to address various types of data rights request.

The following are the configuration tasks that must be performed before using the Personal Data Rights application.
* **[Configuring Personal Data Rights request type](https://servicenow-prod.fluidtopics.net/IRmG4v3XGK~l4qlQGp7vmw)**   
  Create a request type in the Personal Data Rights application to categorize and manage the personal data rights requests. After you create a request type, the personal data rights agents and the task owners can select the required request type on the request form while working on a personal data rights request.
* **[Configure request types and map jurisdictions](https://servicenow-prod.fluidtopics.net/MVc0e49SrDBCu_0O6OSFMg)**   
  Configure new privacy request types by adding a request type with relevant details, and then map it to a specific jurisdiction.
* **[Create an action task template](https://servicenow-prod.fluidtopics.net/A3uC~SeXnd5EH~4al0bbHw)**   
  Create action task templates accessible to personal data rights administrators to align with various request types, such as the right to correct, delete, know, or opt-out. Using these templates for auto-generated action tasks ensures that each task meets the specific requirements of the request type. This alignment guarantees consistency, compliance, and efficiency in handling personal data rights requests.
* **[Create a data registry](https://servicenow-prod.fluidtopics.net/wtdy4aYRl4bGLuHUYbe1sQ)**   
  Create a repository of the users and specify the owners of various applications. This repository helps to identify which user must be assigned the personal data rights (PDR) request tasks.
* **[Generate action tasks for a personal data rights request](https://servicenow-prod.fluidtopics.net/1nBqGUaQyihKcbX9FuAn9A)**   
  Automatically create action tasks for a personal data rights request. These action tasks are generated based on the data registry that is created by the personal data rights admin and are assigned to the right data owners.
* **[External-facing Personal Data Rights form configuration](https://servicenow-prod.fluidtopics.net/yJ7_8CVQhbR2bfsNBM6WCQ)**   
  Privacy teams can tailor the external-facing Personal Data Rights (PDR) form per jurisdiction and data subject type. This customization allows them to control location specific content, authorized agent submission, and the available request types.