---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Configure jurisdiction

# Configure jurisdictions for the external-facing Personal Data Rights form {#ariaid-title1}

* Release version: Australia
* 
* Updated May 14, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the jurisdictions, authorized agent option, and per-location URLs for the external-facing Personal Data Rights (PDR) form. These settings determine what requesters in each jurisdiction see based on their local privacy rules.

## Before you begin

Role required: sn_grc_pdr.pdr_admin

## About this task

Privacy laws vary by jurisdiction. Local rules determine which privacy rights data subjects can
exercise, who is allowed to submit a request on their behalf, what disclosures must appear when a request is initiated, and the information the organization can collect at intake to process the request. Location
configuration is where you add these rules.  
Each location configuration record holds the rules that apply when a requester selects a specific country or state on the public form. You can map one or more jurisdictions to a single location configuration record. For each jurisdiction, you can:

* Add custom text in the Introduction field. For example, disclaimers, applicable privacy laws, or an introduction to the form.
* Enable an authorized agent to submit a request on behalf of a data subject.
* Specify location-specific URLs for privacy statement, legal terms, and terms of service.
* Map the data subject types and request types that should be available for selection for a particular location.

## Procedure

1. Navigate to AllPersonal Data RightsExternal form configuration.
2. Open the active external form configuration record.  
   To create an active record, see [Create a PDR external-facing form configuration record](https://servicenow-prod.fluidtopics.net/h~oUhzhPpVGFdKbYLGwSlQ "Create the parent external form configuration record that anchors all location, data subject type, and request type rules for the external-facing Personal Data Rights (PDR) form.").
3. On the PDR external-facing form location configs related list, select New.
4. On the form, fill in the fields.  
   For field descriptions, see [PDR new jurisdiction configuration form](https://servicenow-prod.fluidtopics.net/0f0PUX_GafyqT9mh94WGGQ "Populate a new location configuration record. Field choices determine whether requesters in the mapped jurisdictions see authorized agent paths, what URLs the form links to, and what introductory text appears at the start of the Personal Data Rights (PDR) form.").  
   Note:  
   Select the Active option to activate the jurisdiction after you map at least one active data subject type to it.
5. Select Submit.  
   A new inactive jurisdiction record appears in the PDR external-facing form location configs related list.
6. Map at least one data subject type to the new jurisdiction record.  
   For steps, see [Configure the data subject types for a jurisdiction](https://servicenow-prod.fluidtopics.net/p1G7t9SfZh6guT_E21wiuQ "Specify which data subject types the external-facing Personal Data Rights (PDR) form offers in each location, so the form presents only the data subject types that local regulation supports.").
7. Activate the jurisdiction.
   1. Return to the location configuration record from the PDR external facing form location configs related list.
   2. Select the Active option.
   3. Select Update.
   {#config-pdr-location__substeps_pl1_5vn_jjc}

## Result

When a requester selects a jurisdiction on the external-facing form, the form applies the introductory text, authorized agent option, and the location-specific URLs from the corresponding location configuration.
* **[Personal Data Rights location configuration form fields](https://servicenow-prod.fluidtopics.net/0f0PUX_GafyqT9mh94WGGQ)**   
  Populate a new location configuration record. Field choices determine whether requesters in the mapped jurisdictions see authorized agent paths, what URLs the form links to, and what introductory text appears at the start of the Personal Data Rights (PDR) form.

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