---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Approve and publish policy

# Approve and publish a policy {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When a policy is approved, it is automatically published.

## Before you begin

Role required: sn_compliance.user or sn_compliance.manager  
Note:  
For more information:

* About a policy, see [An overview of policy life cycle in Policy and Compliance Management](https://servicenow-prod.fluidtopics.net/L8qt9jHA5pGHIH_2LkbNIA "Policies ensure compliance and reduce exposure to risks. A policy can be of any type – it can be a policy, procedure, standard, plan, checklist, framework, or template. Publishing a policy is within its approval process.").
* About GRC application, see [Governance, Risk, and Compliance](https://servicenow-prod.fluidtopics.net/7JirXY~~DmoSx68RMtnNZw "Respond to business risks in real time. Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation.").
{#t_ApprovePolicy__ul_xpn_1yf_hcc}

## About this task

Prior to Version 11.0.2 of the GRC: Policy and Compliance Management application, a new knowledge base article overwrote the previous version whenever you made changes to a policy. Starting with Version 11.0.2, when you again approve a policy, a new version of the KB article is created and listed in the Policy Versions tab, along with a history of previous versions.

This feature requires that you manually install and activate the Knowledge Management Advanced
Installer \[com.snc.knowledge_advanced.installer\] plugin. For more information, see [Activate a plugin](https://www.servicenow.com/docs/access?context=t_ActivateAPlugin&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

## Procedure

1. Navigate to AllPolicy and CompliancePolicies and ProceduresPolicies.
2. Open the policy record.
3. Review the policy details.
4. Click the Request Approval button.  
   Reviewers cannot request approval for a policy. To request approval, the policy owner must have at least the **sn_compliance.user** role, which is the minimum role required. Users with the **sn_compliance.manager**
   role can also request approval.

   After the approval is granted, the policy is published, and a knowledge base (KB) article is automatically created with the policy details.
5. Any time you need to make changes to the policy, you can click Edit policy and enter a message in the pop-up, and click Request Approval. Add a comment in the pop-up. When approval is granted, a new version of the knowledge base article is created.  
   Note:  
   As described above, if you activated the Knowledge Management Advanced Installer \[com.snc.knowledge_advanced.installer\] plugin, a new version of the KB article is created and listed in the Policy Versions tab, along with a history of previous versions as shown below.
   Figure 1. Policy versions So, if you create links to this policy from the Service Portal or elsewhere, the latest version of the KB article is always displayed.
{#t_ApprovePolicy__steps_tty_zcf_pv}

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