---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create exception questionnaire

# Create an exception questionnaire {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When you are setting up the Policy Exception Integration Registry, you can define
configurable questions that can be included in risk assessments created from templates. The
Policy Exception Integration Registry can be associated with one template at a
time.

## Before you begin

Role required: sn_compliance.attestation_creator

## Procedure

1. Navigate to AllPolicy and CompliancePolicy ExceptionsException Questionnaire.
2. Select New.  
   Notice that the Assessment Metric Type screen opened. In the terminology of GRC applications, a question in a questionnaire is considered a metric. A group of questions is a category. A group of categories is a metric type.
3. On the form, fill in the fields.  
   {#create-except-quest__table_FloorForm__entry__2}

   | Field | Description |
   |-|-|
   | Name | The name of the questionnaire. |
   | Assessment duration | The amount of time allowed from the creation of the assessment to its completion. |
   | Table | The table containing the records to be assessed. |
   | Scale factor | The scale factor to be used for all questionnaire results. |
   | State | The publish state of the assessment: Draft or Published. |
   | Enforce condition | When selected, all records that do not meet the conditions defined are deleted. |
   | Roles | Roles that have Read access to the information in the assessment. |
   | Condition | Conditions for selecting records from the selected table to be assessed. For more information, see [Condition builder](https://www.servicenow.com/docs/access?context=c_ConditionBuilder&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). |
   | Description | A description for this exception questionnaire. |
   [Table 1. Assessment Metric Type form]

   {#create-except-quest__table_FloorForm}
4. Save the questionnaire record.
5. Click Attestation Designer to create the questionnaire.  
   For more information, see [Attestation Designer](https://servicenow-prod.fluidtopics.net/O2Q6tIJL5sZ7BL7XYnhYMA#c_Attestations "Attestations are surveys that gather evidence to prove that a control is implemented. Attestations document how the control is measured. This method is frequently used during the Draft and Monitor state.").

*[\>]: and then