---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create audience

# Create an audience {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When you set up a policy acknowledgement request, you must identify an audience
responsible for providing the acknowledgement.

## Before you begin

Role required: sn_compliance_admin or sn_compliance_manager

## Procedure

1. Navigate to AllPolicy and CompliancePolicy AcknowledgementAudience.
2. Select New.
3. Enter a name and description for the new audience, and save the record.
4. Additional tabs appear.
5. Use the three tabs to identify members for this audience.

   | Option | Description |
   | Users | Click Edit and add one or more individual users to the audience. |
   | Groups | Click Edit and add one or more predefined groups of users to the audience. |
   | User Filters | Click New to define a new filter for audience member inclusion. Click Edit to modify an existing user filter. You can save filters for future use. |
   |-|-|

   {#create-audience__choicetable_iyr_syf_mjb}
6. When the audience has been defined, you can add the users, groups, or user filters to an [acknowledgement request](https://servicenow-prod.fluidtopics.net/R1M_AWVM7TikCxnlainocA "After you have created an acknowledgement campaign, you can submit the acknowledgement request to the defined audience.").

*[\>]: and then