---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Approve, reject, or delete a business process

# Approve, reject, or delete a business process {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

If a new business process has identified approvers, then the approvers must review
and approve the process before it can be published. The approvers can also reject or delete
the process as necessary.

## Before you begin

Role required: business_process_manager

## Procedure

1. Navigate to Service DeskMy Approvals.
2. Open the record that you want to approve.
3. In the State field, select one of the following options:  
   * Not Yet Requested
   * Requested
   * Approved
   * Rejected
   * Canceled
   * No Longer Required
   {#review-a-business-process__ul_vb5_5bg_5nb}
4. In the Comments field, enter your comments as required.  
   If the reviewer rejects the record, then the reviewer must enter comments.
5. Select one of the following options.

   | Option | Description |
   | Approve | Approve the business process. If you select this option, the business process is published. |
   | Reject | Reject the business process. If you select this option, the business process moves back to the Draft state. |
   | Delete | Delete the business process. |
   |-|-|

   {#review-a-business-process__choicetable_gqd_phg_5nb}

*[\>]: and then


