---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Approve and publish policy

# Approve and publish a policy using the Compliance Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When a policy is approved, it is automatically published.

## Before you begin

Role required: sn_compliance_ws.corporate_compliance_analyst or
sn_compliance_ws.corporate_compliance_manager

## About this task

Prior to Version 11.0.2 of the GRC: Policy and Compliance Management application, a new knowledge base article overwrote the previous version whenever you made changes to a policy. Starting with Version 11.0.2, when you again approve a policy, a new version of the KB article is created and listed in the Policy Versions tab, along with a history of previous versions.

This feature requires that you manually install and
activate the Knowledge Management Advanced Installer
\[com.snc.knowledge_advanced.installer\] plugin. For more information, see [Activate a
plugin](https://www.servicenow.com/docs/access?context=t_ActivateAPlugin&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

## Procedure

1. Navigate to AllPolicy and CompliancePolicies and ProceduresPolicies.
2. Open the policy record.
3. Review the policy details.
4. Click the Request Approval button.  
   Reviewers cannot request approval for a policy. However, the owner of the policy and users with the Corporate compliance manager role can request approval for a policy. When approval is granted, the policy is published and a knowledge base (KB) article is automatically created with the details of the policy.
5. Any time you need to make changes to the policy, you can click Edit policy and enter a message in the pop-up, and click Request Approval. Add a comment in the pop-up. When approval is granted, a new version of the knowledge base article is created.  
   Note:  
   As described above, if you activated the Knowledge Management Advanced Installer \[com.snc.knowledge_advanced.installer\] plugin, a new version of the KB article is created and listed in the Policy Versions tab.So, if you create links to this policy from the Service Portal or elsewhere, the latest version of the KB article is always displayed.
{#approve-and-publish-policy-ws__steps_tty_zcf_pv}

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