---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Agentic workflows in Risk \& Sustainability

# Using agentic workflows in IRM {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Integrated Risk Management AI agent collection to help complete tasks autonomously.  
{#using-agentic-ai-workflows__table_ug2_22t_z2c__entry__3}

| Agentic workflow name | Description | Available AI agents |
|-|-|-|
| Optimize GRC issue resolution | Enables issue managers to auto-generate action plans and remediation tasks for faster issue resolution. | * Issue action plan AI agent * Remediation tasks AI agent {#using-agentic-ai-workflows__ul_pdc_3gt_z2c} |
| Get regulatory insights | Assists regulatory change management professionals by analyzing regulatory alerts, enriches context using web search, and recommends potential impacts to citations, policies, control objectives, and more. | * Regulatory alert recommendation agent * Regulatory alert enrichment agent {#using-agentic-ai-workflows__ul_xld_lb3_zgc} |
| Generate regulatory action plans | Supports regulatory change management professionals in implementing change and action tasks by analyzing impacted areas and referencing similar past alerts. | Regulatory change task planning agent |
[Table 1. Available agentic workflows for Integrated Risk Management AI agent collection]

{#using-agentic-ai-workflows__table_ug2_22t_z2c}  
Important:  
By default, all agentic workflows and AI agent records are read-only.  
To run the AI agents autonomously, you must first [duplicate the agentic workflow](https://www.servicenow.com/docs/access?context=clone-aia-usecase&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US), and then proceed with the following steps:

* Activate the workflow.
* Activate all agents within the workflow.
* Activate the trigger to invoke the agentic workflow automatically. If you prefer to invoke it manually, activating the trigger isn't necessary.
{#using-agentic-ai-workflows__ul_a4t_sgt_z2c}

There may be AI agents installed with the Now Assist application that aren't used in agentic workflows. To learn how to see all agents that are available to you, see [Find AI agents](https://www.servicenow.com/docs/access?context=find-ai-agents&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).