---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Suggest potential risks workflow

# Suggest potential risks workflow {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Suggest potential risks
workflow uses AI to identify and consolidate risks from multiple sources. It replaces manual, workshop-based risk discovery with a faster, consistent, and data-driven process that stays current with new regulations and
trends.

## Suggest potential risks
workflow overview {#suggest-potential-risks-workflow__section_ph3_fcd_hhc}

The Suggest potential risks
workflow uses AI to identify and consolidate risks from multiple sources, streamlining discovery and providing a comprehensive, ready-to-triage risk list. It automates manual risk discovery processes, staying up
to date with new regulations and trends, and eliminating duplication and inconsistencies. The Risk Suggestion AI Agent analyzes the entity and suggests relevant risks from various sources, consolidating them into a reviewable list. Risk managers can review the suggested risks, confirm their validity, and
promote them to the risk register for further assessment and prioritization.

To use this feature, ServiceNow Otto for IRM and any Workspace must be installed. Users with sn_grc_sharegenai.risk_suggestion_aiagent_user role can use the conversational assistant embedded in Now Assist panel to discover risks.

The Suggest potential risks
workflow supports the identification, evaluation, and prioritization of risks related to a specific entity. It combines information provided by the user, internal entity data, internal risk statement list, and
relevant external sources to identify relevant risks for the entity.  
The Risks tab on the entity record page displays the following options in a vertical layout:

* Directly related risks: List all risks that are directly associated with the entity.
* Suggested risks: List all risks suggested by the Risk Suggestion AI Agent.
* All risks: List all directly related risks and downstream risks.
{#suggest-potential-risks-workflow__ul_mp5_ktj_hhc}

## Suggest potential risks
workflow benefits {#suggest-potential-risks-workflow__section_dht_34j_hhc}

The benefits are as follows:

* Accelerates risk discovery by replacing manual, workshop-based identification with an AI-guided process.
* Keeps pace with evolving regulations and industry trends through continuous updates from internal, industry, and external sources.
* Improves efficiency by automatically pulling entity context and preparing a ready-to-triage risk list in one place.
* Simplifies user experience through an intuitive conversational assistant embedded in the ServiceNow Otto panel.
{#suggest-potential-risks-workflow__ul_anf_m4j_hhc}  
Note:  
This use case is optimized for large-scale model providers that support advanced multi-step reasoning, strong instruction adherence, and reliable structured data handling. For best results, use a supported model provider such as Azure OpenAI (default), Google Gemini, or Anthropic Claude on AWS. Now LLM is currently not recommended for this use case. For more information, see [KB2804715](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2804715)
**Related tasks**   

* [Identify risks for an entity using ServiceNow Otto for IRM](https://servicenow-prod.fluidtopics.net/F4Jkr4OXH5NAtz4uL6s5Rw "Identify and consolidate risks using the Risk Suggestion AI agent through a conversational assistant. This feature helps streamline risk discovery, eliminate duplicates, and provide a comprehensive list of risks relevant to the entity.")  
**Related topics**   

*