---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create a user hierarchy configuration record

# Create a user hierarchy configuration record {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a user hierarchy configuration record for a table so that you can enable your managers to view the records of the users who report to them.

## Before you begin

Role required: sn_grc.admin

## Procedure

1. Navigate to AllGRC User Hierarchy \> User hierarchy configuration.  
   The tables where you have enabled the user hierarchy access control are displayed.
2. Click New.
3. On the form, fill in the fields.  
   {#configure-a-new-user-hierarchy-configuration-record__table_wwp_2hv_ksb__entry__2}

   | Field | Description |
   |-|-|
   | Table | Table that you can use to configure the user hierarchy. For example, Issue \[sn_grc_issue\]. |
   | Active | Option to enable the user hierarchy. When you enable this option, the user hierarchy functionality is enabled on the table records. |
   | User reference field 1 | Field that corresponds to User reference field 1 in the user table. For example, you can select the value of the User reference field 1 as Assignee or Assigned to. |
   | User reference field 2 | Field that corresponds to User reference field 1 in the user table. For example, you can select the value of the User reference field 2 as Approver or Issue manager. |
   | User hierarchy field 1 | Field to configure the user hierarchy for User reference field 1. |
   | User hierarchy field 2 | Field to configure the user hierarchy for User reference field 2. |
   | User hierarchy status field | Field that represents the status of the user hierarchy processing for the selected table. |
   | Triggered event | Event that is used to recalculate the user hierarchy in the source table records. |
   [Table 1. User hierarchy configuration form]

   {#configure-a-new-user-hierarchy-configuration-record__table_wwp_2hv_ksb}
4. Click Submit.

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