---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Download the manifest file

# Download the manifest file {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Install ServiceNow
Document designer manifest file. This add-in should be enabled for customizing the reports and Microsoft Word templates, according to your business needs.

## About this task

An Office add-in manifest is an XML (or JSON for unified manifests) file that describes an add-in to Microsoft Word. It includes its name, ID, version, and permissions. It specifies how the add-in integrates with Microsoft Word, such as defining custom UI elements (ribbon buttons) and HTML files.

Starting with Digital Resilience Incident Reporting, version 22.3.0, the Document designer add-in manifest is merged with Microsoft 365 reporting add-in manifest. When you side-load Document designer with Word add-in, the Add Content and Manage Content icons are available in the task pane.

You can use the icons to insert Microsoft 365 reporting items into a Microsoft Word template without installing a second add-in.

## Before you begin

Role required: sys_admin  
Verify that the following plugins are activated with the sys_admin role.

* sn_grc_doc_design
* sn_outlook_addin
{#download-manifest-file__ul_olf_pqk_vvb}

## Procedure

1. Navigate to AllServiceNow Add-Ins for OfficeOffice Add-In Manifests.
2. From the Office Manifests list, select ServiceNow Document Designer.
3. Select Download Manifest.  
   The manifest file is downloaded in your local drive.
4. To enable the add-in, contact your Microsoft 365 account manager who can use the manifest file you downloaded in step 3.
5. Verify that the add-in is loaded in Microsoft Word.
   1. Open Microsoft Word.
   2. Select InsertAdd-insMy Add-ins.
   3. Verify that ServiceNow Document designer is listed.
   {#download-manifest-file__substeps_pty_ywh_gjc}
{#download-manifest-file__steps_cgy_jqx_pcc}

## What to do next

To build the Microsoft Word template using the add-in, see [Build the Microsoft Word template using the add-in](https://servicenow-prod.fluidtopics.net/5STfGlBqcQ28YcBJLQ7Mgg "Build the Microsoft Word template using the add-in. The Word Templates module provides the Digital resilience incident (DRI) Word templates that are used to generate Microsoft Word reports.").

For instructions on how to deploy the manifest file, see the [Deploy add-ins in the Microsoft 365 admin center \[KB1307378\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB1307378) article in Now Support
Knowledge Base.

To configure the HTTP response headers for add-in, see the [Response header resolution \[KB1434453\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB1434453) article in the Now Support
Knowledge Base.

*[\>]: and then