---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create Branch form

# Create Branch form {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Create Branch form

The Create Branch form enables ServiceNow customers to create or update branch records within their instance.
It captures essential information about branches related to financial entities, including identification codes and organizational details.
The form supports real-time validation and auto-population of data using external authoritative sources.
Show full answer Show less  

## Key Features

* **SysID:** A unique 32-character GUID used to identify branch records. Use a specific SysID to update a record or -1 to create a new one.
* **Name and Description:** Fields to define the branch's name and description for clear identification.
* **Number:** Auto-generated unique identification number for each branch, such as BRN0001005.
* **Department, Owner, Business Unit:** Organizational details linking the branch to departments (e.g., Customer Support), owners, and business units (e.g., IT, HR).
* **Digital resilience information:** Indicates if the branch differs from the financial entity's head office. Selecting "Yes" reveals additional identification fields.
* **Identification code type and code:** Specifies the type (LEI or Other) and the unique identification code of the branch, used to uniquely identify overseas branches.
* **LEI of financial entity head office:** Real-time lookup against the Global Legal Entity Identifier Foundation (GLEIF) database to auto-populate the parent entity's LEI, branch name, and country.
* **Auto-population capabilities:** When valid LEI codes are entered, the system fills in the branch name and country code automatically, ensuring accuracy and reducing manual data entry.

## Practical Benefits for ServiceNow Customers

* Efficiently create or update branch records with accurate and validated data.
* Ensure consistency and compliance by leveraging real-time GLEIF integration for LEI validation and data enrichment.
* Reduce errors and manual effort through auto-generated and auto-filled fields.
* Clearly associate branches with organizational units and owners for better data governance and reporting.  
On the Create Branch form, fill in the fields.
{#create-new-branch-form__table_aqy_k2x_rvb__entry__2}

| Field | Description |
|-|-|
| SysID | Unique 32-character GUID (Globally Unique ID) that identifies each branch record in an instance. Provide this value if you want to update an existing record. Provide a value of -1 if you want to create a new record in the system. |
| Name | Name of the branch. |
| Description | Description for the branch. |
| Number | Unique identification number for the branch that will be generated by the application, for example, BRN0001005. This field is auto-filled. |
| Department | Department that the branch belongs to, for example, Customer Support, Product Management. |
| Owner | Name of the owner of the branch. |
| Business unit | Name of the business unit that is associated with the branch, for example, HR, IT, Legal. |
| Digital resilience information ||
| Is Branch different from Financial Entity head office of the branch | Option to confirm if the branch is different from the head office. Available options are: * Yes: When you select the Yes option, the Identification code type and Identification code of the branch fields are displayed. * No {#create-new-branch-form__ul_gj2_1v4_ddc} |
| Identification code type | Type of identification code used for the branch. Available options are: * LEI * Other {#create-new-branch-form__ul_fh5_gl5_ddc} |
| Identification code of the branch | An overseas branch of the financial entity, uniquely identified by a specific code, for example, FB97521. The financial entity uses the branch's Legal Entity Identifier (LEI) or another identification code to distinguish it. |
| LEI of the financial entity head office of the branch | Legal Entity Identifier (LEI) of the head office of the financial entity to which the branch belongs, for example, LEIACMEGermany001 or LEIACMEAmericas001. When a valid LEI is entered in the Identification code, the system performs a real-time lookup against the GLEIF (Global Legal Entity Identifier Foundation) database. The system auto-populates this field with the parent entity's LEI. |
| Name of the branch | Name of the branch that is used for identification. When the LEI of the financial entity head office of the branch is entered, this field is auto-filled, for example, Frankfurt branch office. When a valid LEI is entered in the Identification code, this field is auto-filled by the GLEIF lookup with the legal name of the branch entity, for example: "SERVICENOW NEDERLAND B.V." |
| Country of the branch | Two-letter country code where the branch is located. When the LEI of the financial entity head office of the branch is entered, this field is auto-filled, for example, Germany. When a valid LEI is entered in the Identification code, this field is auto-filled by the GLEIF lookup with the two-letter country code, for example: "NETHERLANDS." |
[Table 1. Create Branch form]

{#create-new-branch-form__table_aqy_k2x_rvb}