---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create a third party and enhance digital resilience data

# Create a third party and enhance digital resilience data {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Create a third party record in Digital resilience third-party registers. Add the details of the third party company such as its name, address, phone number, vendor manager, and so on. You can then enhance its digital resilience information for
compliance with DORA regulation.

## Before you begin

Role required: sn_oper_res.manager

## About this task

To access and view the existing third parties in the system, you can navigate to the Third parties menu item within the Operational Resilience Workspace. Upon installing the Digital resilience third-party registers, the Digital resilience information tab is added for third parties.

You can open this tab and set up the digital resilience information details.

DORA requires financial entities to identify all relevant ICT third-party service providers in template B_05.01. This includes ICT intra-group service providers --- entities within the same
corporate group that provide ICT services --- in addition to direct third-party service providers, subcontractors, and ultimate parent undertakings.

## Procedure

1. Navigate to WorkspacesOperational Resilience WorkspaceDigital resilience third-party registersThird parties.
2. Select New.  
   The Create New Company form is displayed.
3. On the form, fill in the fields.  
   For more information, see [Create third-party company form](https://servicenow-prod.fluidtopics.net/ETV2sivHBZ18YfmG3FjRGw "On the Create third-party company form, fill in the fields for the third party.").

   When Type of code to identify the ICT service provider field is set to LEI, you can enter a valid LEI in the Identification code field. The system validates it in real time against the
   GLEIF database. The system auto-populates the Legal name of the ICT service provider field and Country of the ICT third-party service provider's headquarters field with GLEIF data. If you edit either of those
   auto-populated fields so that the value no longer matches GLEIF data, a warning message is displayed on the edited field. You can still save the record (warn-and-save). The same behavior applies to the Additional
   identification code of ICT service provider field when its code type is LEI.
4. Select Save.
5. To set up the digital resilience information for DORA regulation, navigate to the Digital resilience information tab and select New.
6. On the form, fill in the fields.  
   For more information, see [Create ICT third-party service provider form](https://servicenow-prod.fluidtopics.net/jqOyn5WRPsqEAtDfiv9Rdw "On the Create ICT third-party service provider form, fill in the fields."). Details on the fields are displayed in the example.

   You can view the legal entity ID of the third party, which can be captured by the Value Added Tax (VAT) number or Company Registration Number (CRN) number. You can specify the country of registration and their
   code, which the system uses to generate the ID.

   You can also indicate if the third party is ultimate or a subsidiary. Include the name of the ICT third party and the type of service they provide, such as Software as a Service (SaaS). Optionally, you can note if an individual acts on behalf of the organization.
   Additionally, select the reporting currency and input the total annual expense for this engagement.

   For more information, see [Create third-party company form](https://servicenow-prod.fluidtopics.net/ETV2sivHBZ18YfmG3FjRGw "On the Create third-party company form, fill in the fields for the third party.").
7. Select Save.
8. To edit the third party company record, select it from the list and select Edit.
9. To export the third party company record, select Export.
10. To delete the third party company record, select it from the list and select Delete.
{#create-drtp-reg-third-party__steps_jky_zbn_ycc}
* **[Create third-party company form](https://servicenow-prod.fluidtopics.net/ETV2sivHBZ18YfmG3FjRGw)**   
  On the Create third-party company form, fill in the fields for the third party.
* **[Create ICT third-party service provider form](https://servicenow-prod.fluidtopics.net/jqOyn5WRPsqEAtDfiv9Rdw)**   
  On the Create ICT third-party service provider form, fill in the fields.

*[\>]: and then