---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

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workflow :

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---

# Create a branch and enhance digital resilience data

# Create a branch and enhance digital resilience data {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a branch record in Digital resilience third-party registers. You can then enhance its digital resilience information for compliance with DORA regulation.

## Before you begin

Role required: sn_oper_res.manager

## About this task

A legal entity may operate multiple branches across various cities or countries, all of which can be documented on the form.

If a new branch is launched, its information is also required for regulatory reporting.  
When a valid LEI is entered, the system performs a real-time lookup on the GLEIF (Global Legal Entity Identifier Foundation) database at gleif.org. The lookup resolves the entity hierarchy by returning:

* Direct parent entity LEI and name
* Ultimate parent entity LEI and name
* Registered country of the branch entity
* Relationships such as Parent, Subsidiary, or Branch
{#create-drtp-reg-branch__ul_urv_vf4_djc}It eliminates the need for manual lookup and ensures that branch records contain accurate, regulator-compliant entity identification data aligned with the DORA Register of Information requirements.

## Procedure

1. Navigate to WorkspacesOperational Resilience WorkspaceDigital resilience third-party registersBranches.
2. Select New.  
   The Create New Branch form is displayed.
3. On the form, fill in the fields.  
   Users typically fill in the following details of the branch:
   * Branch name and its description
   * Owner's details
   * Tagging of business units and departments for reporting purpose
   * Specifying the branch as a head office or as a different branch other than the head office
   * ID of the branch and its originating country
   {#create-drtp-reg-branch__ul_kdv_kv2_ddc}The number for the branch is auto-generated. Once the branch details are complete, the information is ready to be captured in the information register.

   For more information, see [Create Branch form](https://servicenow-prod.fluidtopics.net/9bFfX6PYEQ~2Ninbk1h7Aw "On the Create Branch form, fill in the fields.").
4. Select Save.  
   When a valid LEI is entered in the Identification code of the branch field, the system validates it against the GLEIF database in real time. On successful validation, the system automatically populates the Name of the branch, Country of the branch, and LEI of the financial entity head office fields.  
   The digital resilience information for the branch is shown in the example.
5. To edit the branch record, select it from the list and select Edit.
6. To export the branch record, select Export.
7. To delete the branch record, select it from the list and select Delete.
{#create-drtp-reg-branch__steps_jky_zbn_ycc}

## What to do next

Specify the functions that are associated with a branch. For more information, see [Create a function and enhance digital resilience data](https://servicenow-prod.fluidtopics.net/9g8ED5D7uNkRJNMYWjMkoA "Create a function record in Digital resilience third-party registers where you can configure function details. You can then enhance its digital resilience information for compliance with DORA regulation.").
* **[Create Branch form](https://servicenow-prod.fluidtopics.net/9bFfX6PYEQ~2Ninbk1h7Aw)**   
  On the Create Branch form, fill in the fields.

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