--- sourceDocument: Australia Governance, Risk, and Compliance sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance Release : - australia ft:locale : - en-US ft:publication_title : - Australia Governance, Risk, and Compliance ft:clusterId : - grc bundleId : - grc workflow : - Technology --- # Create ICT third-party service provider form # Create ICT third-party service provider form {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Create ICT third-party service provider form The Create ICT third-party service provider form enables ServiceNow customers to capture detailed information about ICT third-party providers. This structured form supports accurate identification, classification, and financial tracking of third-party ICT service providers, helping organizations manage their supplier relationships and compliance effectively. Show full answer Show less ## Key Features * **Identification Codes:** The form allows entry of primary and additional identification codes using various recognized types such as LEI, EUID, national registration numbers (CRN, VAT, PNR, NIN), ensuring standardized and validated identification of ICT providers. * **Validation:** For LEI codes, the system enforces a checksum validation (MOD 97-10 per ISO 17442) to prevent incorrect submissions. * **Type of Person:** Specifies whether the ICT provider is a legal person or an individual acting in a business capacity. * **Geographic and Naming Details:** Includes fields for the country of the provider's headquarters, legal name, and commonly used brand or trading name, enabling precise identification. * **Financial Data:** Captures the currency associated with the provider's headquarters and the total annual expense or estimated cost related to the ICT service provider. * **Ultimate Parent Identification:** Allows designation of whether the third party is the ultimate parent. If not, the form requires the identification code of the ultimate parent, enforcing that it differs from the third-party provider's code and auto-populating values where applicable. * **Service Types:** Provides a comprehensive list of ICT service categories to specify the nature of services offered, including project management, development, help desk, security, data services, infrastructure, software licensing, operation management, consulting, risk management, and cloud services (IaaS, PaaS, SaaS). ## Practical Application for ServiceNow Customers By using this form, ServiceNow customers can systematically document and verify ICT third-party service providers, ensuring compliance with regulatory standards and internal governance. The form's validation rules and comprehensive data capture reduce errors and improve the quality of supplier data, supporting better risk management and supplier oversight. Customers can expect streamlined data entry with auto-population features and clear distinctions between provider types and parent company relationships, facilitating accurate reporting and decision-making. On the Create ICT third-party service provider form, fill in the fields. {#create-ICT-thirdparty-serv-prov-form__table_yrz_2qh_ddc__entry__2} | Field | Description | |-|-| | Type of code to identify the ICT service provider | Type of code that is used to identify the ICT third-party service provider. The available options are as follows: * LEI * EUID * Country Code_CRN: Company Registration Number * Country Code_VAT: Value-added Tax Identification number * Country Code_PNR: Passenger Name Record * Country Code_NIN: National Identification Number {#create-ICT-thirdparty-serv-prov-form__ul_kkl_dpw_ddc} | | Identification code of ICT third-party service provider | Identification code of the ICT third-party service provider. | | Type of additional identification code to identify the ICT service provider | Type of additional identification code to identify the ICT third-party service provider. The available options are as follows: * LEI : The last two digits of the LEI must be valid MOD 97-10 check digits per ISO 17442. The system rejects submissions with an invalid checksum. * EUID * Country Code_CRN: Company Registration Number * Country Code_VAT: Value-added Tax Identification number * Country Code_PNR: Passenger Name Record * Country Code_NIN: National Identification Number {#create-ICT-thirdparty-serv-prov-form__ul_ajf_stl_m2c} | | Additional identification code of ICT service provider | Additional identification code to identify the ICT third-party service provider. | | Type of person of the ICT service provider | Type of person of the ICT third-party service provider. The available options are as follows: * Legal person, excluding individual acting in a business capacity * Individual acting in a business capacity {#create-ICT-thirdparty-serv-prov-form__ul_vjd_dsh_ddc} | | Country of the ICT third-party service provider's headquarters | Country where the ICT third-party service provider's headquarters is located. | | Legal name of the ICT service provider | Legal name of the ICT third-party service provider. | | Name of the ICT service provider | Name of the ICT third-party service provider. This field can list a commonly used brand name or trading name that the ICT third-party service provider operates under, which might not exactly match the legal name. | | Currency | Currency of the country where the ICT third-party service provider's headquarters is located. | | Total annual expense or estimated cost of the ICT third-party service provider | Total annual expense or estimated cost of the ICT third-party service provider. | | Is the third party the ultimate parent? | Option to confirm whether the third party the ultimate third-party. The available options are as follows: * Yes: The third party itself is the parent. * No: Default option. {#create-ICT-thirdparty-serv-prov-form__ul_d5f_2rh_ddc} | | Identification code of the ICT service provider's ultimate parent undertaking | Reference field for the identification code of the ICT third-party service provider and name of the ICT third-party service provider. If the selection for the Is the third party the ultimate parent? field is No, choose the system populated identification code of the ICT third-party service provider other than the ultimate parent. If you choose the identification code of the ICT third-party service provider as that of the ultimate parent, an error message is displayed: Identification code of the ICT third-party service provider and identification code of the ICT third-party service provider's ultimate parent must be different. If the selection for the Is the third party the ultimate parent? field is Yes, the system auto-populates the identification code of the ICT third-party service provider. | | Type of code to identify the ICT third-party service provider's ultimate parent | Type of code that is used to identify the ICT third-party service provider's ultimate parent. The available options are as follows: * LEI * EUID * Country Code_CRN: Company Registration Number * Country Code_VAT: Value-added Tax Identification number * Country Code_PNR: Passenger Name Record * Country Code_NIN: National Identification Number {#create-ICT-thirdparty-serv-prov-form__ul_sts_grh_ddc} | | Type of ICT services | Type of ICT services. The available options are as follows: * ICT project management * ICT Development * ICT help desk and first level support * ICT security management services * Provision of data * Data analysis * ICT, facilities and hosting services (excluding Cloud services) * Computation * Non-Cloud Data storage * Telecom carrier * Network infrastructure * Hardware and physical devices * Software licensing (excluding SaaS) * ICT operation management (including maintenance) * ICT Consulting * ICT Risk management * Cloud services: IaaS * Cloud services: PaaS * Cloud services: SaaS {#create-ICT-thirdparty-serv-prov-form__ul_jj5_4rh_ddc} | [Table 1. Create ICT service provider form] {#create-ICT-thirdparty-serv-prov-form__table_yrz_2qh_ddc}