---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Cause and Consequence form

# Cause and Consequence form {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Cause and Consequence form to define the cause and consequence that a case has on your organization in the GRC: Compliance Case Management application.
See the following table for a description of the field values.
{#cause-consequence-form__table_g2y_bgb_pvb__entry__2}

| Field | Description |
|-|-|
| Cause | Cause for the case or event. |
| Cause status | Status of the cause: * Suspected: When the cause isn't confirmed. * Confirmed: When the cause is confirmed. {#cause-consequence-form__ul_xxf_yjc_xvb} |
| Primary cause | Option to select the cause as the primary cause. |
| Cause description | Brief description of the cause. |
| Consequences and actions ||
| Consequences | Consequences of the case or event. You can select multiple consequences for a reported case. |
| Actions taken | Any action or measures taken to address the case. |
| Summary ||
| Observations | Record overall observations, if any. |
[Table 1. Cause and Consequence form]

{#cause-consequence-form__table_g2y_bgb_pvb}