---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Completing general administrative tasks

# Completing general administrative tasks {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A user with the sn_oper_res.admin role can perform the setup tasks in the Operational Resilience application.

## Admin module in the classic Operational Resilience view {#admin-module-tasks__section_bmy_cdh_25b}

If you have the sn_oper_res.admin role, you can configure the Admin module and set up the administrative tasks in the Operational Resilience Workspace as shown in the following example:Figure 1. Admin module in the classic view  
A user with the sn_oper_res.admin role can set up the following entities by using the Admin module:

* Entity Types  
  Note:  
  Installing the Operational Resilience application inserts seed data to the Entity type \[sn_grc_profile_type\] table. Both entity types and entity filters are installed as inactive. When you activate them, it could lead to generation of thousands of entity records.
* Pillars
* Scenarios
* Event Groups
* Events
* Participant Roles
* Important Choices
* Importance and Impact Tolerance Rating Scale
* Attestation Templates
* Assessment Templates
{#admin-module-tasks__ul_glt_ydh_25b}  
Note:  
When you log in to the application as a user with the sn_oper_res.admin role, you can view the Admin module.  
Operational Resilience administrators can create pillars and can also modify the reports on the dashboard.  
Note:  
Though you can modify the entity types, their filters, and pillars as a user with the sn_oper_res.admin role, you must exercise proper caution while modifying them.

## Administrative setup tasks {#admin-module-tasks__section_pdl_3vs_pvb}

As a user with the sn_oper_res.admin role, you can complete the following general setup tasks:
* Create a scenario that represents a risk. For more information, see [Create a scenario and link it to an event](https://servicenow-prod.fluidtopics.net/giT3ehOsGcqzhoPOQ3zHIw "Create a scenario in the Operational Resilience application so that you can associate it with an event and assess its impact on your business services.").
* Classify an event by associating it with an event group. For more information, see [Create an event group for the scenario](https://servicenow-prod.fluidtopics.net/O4ODv1NrWx88c27UP3AnZw "Create an event group in the Operational Resilience application so that you can categorize the events that are defined in a scenario.").
* Create an event that you can associate with a scenario. For more information, see [Create an event for the scenario](https://servicenow-prod.fluidtopics.net/ONbsSbC2dPVykDzt68JXbw "Create an event in the Operational Resilience application so that you can associate it with a scenario and assess its impact on your services.").
* Add a participant role for your scenario analysis. For more information, see [Add a participant role for the scenario analysis](https://servicenow-prod.fluidtopics.net/XMKEXtYB_bCb4OYQQx_Kkg "Add a participant role for your scenario analysis in the Operational Resilience application. You can collect the observations and recommendations of the participants by their roles and functions.").
* Update the assessment rating by using the Important choices module. For more information, see [Update the Important choices module](https://servicenow-prod.fluidtopics.net/3o9iWBPdB4I_RY7QHNbVDw "Update the rating of the assessment in the Operational Resilience application so that you can update the criticality and the order of the assessment for your business services.").
* Update the importance and impact rating scale. For more information, see [Set up the Importance and Impact Tolerance Rating Scale](https://servicenow-prod.fluidtopics.net/OVh4Oku2FZngTgL3GhNVRA "Set up the Importance and Impact Tolerance Rating Scale in the Operational Resilience application so that you can define new parameters for your business services.").
* Create an attestation template. For more information, see [Create and edit the attestation template](https://servicenow-prod.fluidtopics.net/xBt9biIE2lk41AcWrZ0nsw "Create a customized attestation template in the Operational Resilience application that suits your business needs. By customizing an attestation template, you can add your own questions for your self-attestation. You can also edit an existing attestation template for your own business needs.").