---
sourceDocument: Documentation par version de famille
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/fr-FR/pdf-archive

ft:locale :

    - fr-FR

ft:publication_title :

    - Documentation par version de famille

ft:clusterId :

    - arch

bundleId :

    - arch


---

# Documentation

# Documentation {#ariaid-title1}

* Rversion finale: Nofamily
* 
* Mis à jour 17 oct. 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes de lecture

Une autre vue sur les ressources documentaires.  
{#pdf-archive__rn}{#pdf-archive__crapiref}{#pdf-archive__actle}{#pdf-archive__apportman}{#pdf-archive__btss}{#pdf-archive__cadev}{#pdf-archive__cldobs}{#pdf-archive__convint}{#pdf-archive__crworkflow}{#pdf-archive__csm}{#pdf-archive__emplsm}{#pdf-archive__esgv}{#pdf-archive__finso}{#pdf-archive__fsm}{#pdf-archive__grc}{#pdf-archive__hcls}{#pdf-archive__creator}{#pdf-archive__indp}{#pdf-archive__icw}{#pdf-archive__platai}{#pdf-archive__crint}{#pdf-archive__ipact}{#pdf-archive__itam}{#pdf-archive__itbm}{#pdf-archive__itom}{#pdf-archive__itsm}{#pdf-archive__mftg}{#pdf-archive__mobile}{#pdf-archive__omgmt}{#pdf-archive__par}{#pdf-archive__platform}{#pdf-archive__platadm}{#pdf-archive__platcap}{#pdf-archive__platux}{#pdf-archive__optm}{#pdf-archive__psec}{#pdf-archive__psew}{#pdf-archive__gvin}{#pdf-archive__rahi}{#pdf-archive__sales-order-management}{#pdf-archive__sebrdg}{#pdf-archive__security}{#pdf-archive__sm4e}{#pdf-archive__stpop}{#pdf-archive__telmt}{#pdf-archive__telninv}{#pdf-archive__tsom}

|-|-|-|-|
| Notes de versions et mises à niveau | release-notes pdf [Zurich release-notes pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-release-notes-frfr.pdf) | release-notes pdf [Yokohama release-notes pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-release-notes-frfr.pdf) | release-notes pdf [Xanadu release-notes pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-release-notes-frfr.pdf) |
| Référence API | api reference pdf [Zurich api reference pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-api-reference-frfr.pdf) | api reference pdf [Yokohama api reference pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-api-reference-frfr.pdf) | api reference pdf [Xanadu api reference pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-api-reference-frfr.pdf) |
| Événements de cycle de vie du compte | account lifecycle events pdf [Zurich account lifecycle events pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-acct-lifecycle-events-frfr.pdf) | account lifecycle events pdf [Yokohama account lifecycle events pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-acct-lifecycle-events-frfr.pdf) | account lifecycle events pdf [Xanadu account lifecycle events pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-acct-lifecycle-events-frfr.pdf) |
| Architecture d'entreprise | application portfolio management pdf [Zurich application portfolio management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-application-portfolio-management-frfr.pdf) | application portfolio management pdf [Yokohama application portfolio management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-application-portfolio-management-frfr.pdf) | application portfolio management pdf [Xanadu application portfolio management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-application-portfolio-management-frfr.pdf) |
| Solution Better Together | better together pdf [Zurich better together pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-better-together-frfr.pdf) | better together pdf [Yokohama better together pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-better-together-frfr.pdf) | better together pdf [Xanadu better together pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-better-together-frfr.pdf) |
| Build Applications | application development pdf [Zurich application development pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-application-development-frfr.pdf) | application development pdf [Yokohama application development pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-application-development-frfr.pdf) | application development pdf [Xanadu application development pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-application-development-frfr.pdf) |
| Cloud Observability | cloud observability pdf [Zurich cloud observability pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-cloud-observability-frfr.pdf) | cloud observability pdf [Yokohama cloud observability pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-cloud-observability-frfr.pdf) | cloud observability pdf [Xanadu cloud observability pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-cloud-observability-frfr.pdf) |
| Conversational Interfaces | conversational interfaces pdf [Zurich conversational interfaces pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-conversational-interfaces-frfr.pdf) | conversational interfaces pdf [Yokohama conversational interfaces pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-conversational-interfaces-frfr.pdf) | conversational interfaces pdf [Xanadu conversational interfaces pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-conversational-interfaces-frfr.pdf) |
| Créer des workflows | build workflows pdf [Zurich build workflows pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-build-workflows-frfr.pdf) | build workflows pdf [Yokohama build workflows pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-build-workflows-frfr.pdf) | build workflows pdf [Xanadu build workflows pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-build-workflows-frfr.pdf) |
| Gestion du service clientèle | customer service management pdf [Zurich customer service management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-customer-service-management-frfr.pdf) | customer service management pdf [Yokohama customer service management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-customer-service-management-frfr.pdf) | customer service management pdf [Xanadu customer service management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-customer-service-management-frfr.pdf) |
| Gestion des services aux employés | employee service management pdf [Zurich employee service management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-employee-service-management-frfr.pdf) | employee service management pdf [Yokohama employee service management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-employee-service-management-frfr.pdf) | employee service management pdf [Xanadu employee service management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-employee-service-management-frfr.pdf) |
| Environmental, Social, and Governance Management | environmental social governance pdf [Zurich environmental social governance pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-environmental-social-governance-frfr.pdf) | environmental social governance pdf [Yokohama environmental social governance pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-environmental-social-governance-frfr.pdf) | environmental social governance pdf [Xanadu environmental social governance pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-environmental-social-governance-frfr.pdf) |
| Financial Services Operations | financial services operations pdf [Zurich financial services operations pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-financial-services-operations-frfr.pdf) | financial services operations pdf [Yokohama financial services operations pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-financial-services-operations-frfr.pdf) | financial services operations pdf [Xanadu financial services operations pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-financial-services-operations-frfr.pdf) |
| Gestion des services sur site | field service management pdf [Zurich field service management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-field-service-management-frfr.pdf) | field service management pdf [Yokohama field service management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-field-service-management-frfr.pdf) | field service management pdf [Xanadu field service management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-field-service-management-frfr.pdf) |
| Gouvernance, risque et conformité | governance-risk-compliance pdf [Zurich governance-risk-compliance pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-governance-risk-compliance-frfr.pdf) | governance-risk-compliance pdf [Yokohama governance-risk-compliance pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-governance-risk-compliance-frfr.pdf) | governance-risk-compliance pdf [Xanadu governance-risk-compliance pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-governance-risk-compliance-frfr.pdf) |
| Healthcare and Life Sciences | healthcare-life-sciences pdf [Zurich healthcare-life-sciences pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-healthcare-life-sciences-frfr.pdf) | healthcare-life-sciences pdf [Yokohama healthcare-life-sciences pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-healthcare-life-sciences-frfr.pdf) | healthcare-life-sciences pdf [Xanadu healthcare-life-sciences pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-healthcare-life-sciences-frfr.pdf) |
| Hyperautomatisation et low-code | hyperautomation-low-code pdf [Zurich hyperautomation-low-code pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-hyperautomation-low-code-frfr.pdf) | hyperautomation-low-code pdf [Yokohama hyperautomation-low-code pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-hyperautomation-low-code-frfr.pdf) | hyperautomation-low-code pdf [Xanadu hyperautomation-low-code pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-hyperautomation-low-code-frfr.pdf) |
| Produits du secteur | industry products pdf [Zurich industry products pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-industry-products-frfr.pdf) | industry products pdf [Yokohama industry products pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-industry-products-frfr.pdf) | industry products pdf [Xanadu industry products pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-industry-products-frfr.pdf) |
| Industrial Connected Workforce | industrial-connected workforce pdf [Zurich industrial-connected workforce pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-industrial-connected-workforce-frfr.pdf) | industrial-connected workforce pdf [Yokohama industrial-connected workforce pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-industrial-connected-workforce-frfr.pdf) | industrial-connected workforce pdf [Xanadu industrial-connected workforce pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-industrial-connected-workforce-frfr.pdf) |
| Intelligent Experiences | intelligent-experiences pdf [Zurich intelligent-experiences pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-intelligent-experiences-frfr.pdf) | intelligent-experiences pdf [Yokohama intelligent-experiences pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-intelligent-experiences-frfr.pdf) | intelligent-experiences pdf [Xanadu intelligent-experiences pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-intelligent-experiences-frfr.pdf) |
| Intégrations d'applications | integrate applications pdf [Zurich integrate applications pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-integrate-applications-frfr.pdf) | integrate applications pdf [Yokohama integrate applications pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-integrate-applications-frfr.pdf) | integrate applications pdf [Xanadu integrate applications pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-integrate-applications-frfr.pdf) |
| Impact | impact pdf [Zurich impact pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-impact-frfr.pdf) | impact pdf [Yokohama impact pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-impact-frfr.pdf) | impact pdf [Xanadu impact pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-impact-frfr.pdf) |
| Gestion des ressources informatiques | IT asset management pdf [Zurich IT asset management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-it-asset-management-frfr.pdf) | IT asset management pdf [Yokohama IT asset management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-it-asset-management-frfr.pdf) | IT asset management pdf [Xanadu IT asset management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-it-asset-management-frfr.pdf) |
| Gestion des activités informatiques | IT business management pdf [Zurich IT business management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-it-business-management-frfr.pdf) | IT business management pdf [Yokohama IT business management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-it-business-management-frfr.pdf) | IT business management pdf [Xanadu IT business management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-it-business-management-frfr.pdf) |
| Gestion des opérations informatiques | it operations management pdf [Zurich it operations management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-it-operations-management-frfr.pdf) | it operations management pdf [Yokohama it operations management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-it-operations-management-frfr.pdf) | it operations management pdf [Xanadu it operations management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-it-operations-management-frfr.pdf) |
| Gestion des services informatiques | IT service-management pdf [Zurich IT service-management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-it-service-management-frfr.pdf) | IT service-management pdf [Yokohama IT service-management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-it-service-management-frfr.pdf) | IT service-management pdf [Xanadu IT service-management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-it-service-management-frfr.pdf) |
| Production industrielle | manufacturing pdf [Zurich manufacturing pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-manufacturing-frfr.pdf) | manufacturing pdf [Yokohama manufacturing pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-manufacturing-frfr.pdf) | manufacturing pdf [Xanadu manufacturing pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-manufacturing-frfr.pdf) |
| Configuration et Navigation Mobile | mobile pdf [Zurich mobile pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-mobile-frfr.pdf) | mobile pdf [Yokohama mobile pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-mobile-frfr.pdf) | mobile pdf [Xanadu mobile pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-mobile-frfr.pdf) |
| Order Management | order management pdf [Zurich order management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-order-management-frfr.pdf) | order management pdf [Yokohama order management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-order-management-frfr.pdf) | order management pdf [Xanadu order management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-order-management-frfr.pdf) |
| Now Intelligence | now intelligence pdf [Zurich now intelligence pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-now-intelligence-frfr.pdf) | now intelligence pdf [Yokohama now intelligence pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-now-intelligence-frfr.pdf) | now intelligence pdf [Xanadu now intelligence pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-now-intelligence-frfr.pdf) |
| Now Platform | now intelligence pdf [Zurich now intelligence pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-now-intelligence-frfr.pdf) | now intelligence pdf [Yokohama now intelligence pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-now-intelligence-frfr.pdf) | now intelligence pdf [Xanadu now intelligence pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-now-intelligence-frfr.pdf) |
| Administration de la Now Platform | platform administration pdf [Zurich platform administration pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-platform-administration-frfr.pdf) | platform administration pdf [Yokohama platform administration pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-platform-administration-frfr.pdf) | platform administration pdf [Xanadu platform administration pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-platform-administration-frfr.pdf) |
| Options de la Now Platform | servicenow platform pdf [Zurich servicenow platform pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-servicenow-platform-frfr.pdf) | servicenow platform pdf [Yokohama servicenow platform pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-servicenow-platform-frfr.pdf) | servicenow platform pdf [Xanadu servicenow platform pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-servicenow-platform-frfr.pdf) |
| Interface utilisateur de la Now Platform | platform user interface pdf [Zurich platform user interface pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-platform-user-interface-frfr.pdf) | platform user interface pdf [Yokohama platform user interface pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-platform-user-interface-frfr.pdf) | platform user interface pdf [Xanadu platform user interface pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-platform-user-interface-frfr.pdf) |
| Operational Technology | operational technology pdf [Zurich operational technology pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-operational-technology-frfr.pdf) | operational technology pdf [Yokohama operational technology pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-operational-technology-frfr.pdf) | operational technology pdf [Xanadu operational technology pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-operational-technology-frfr.pdf) |
| Platform Security | platform security pdf [Zurich platform security pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-platform-security-frfr.pdf) | platform security pdf [Yokohama platform security pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-platform-security-frfr.pdf) | platform security pdf [Xanadu platform security pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-platform-security-frfr.pdf) |
| Proactive Service Experience Workflows | proactive service experience workflows pdf [Zurich proactive service experience workflows pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-proactive-service-exp-workflows-frfr.pdf) | proactive service experience workflows pdf [Yokohama proactive service experience workflows pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-proactive-service-exp-workflows-frfr.pdf) | proactive service experience workflows pdf [Xanadu proactive service experience workflows pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-proactive-service-exp-workflows-frfr.pdf) |
| Public Sector Digital Services | government industry pdf [Zurich government industry pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-government-industry-frfr.pdf) | government industry pdf [Yokohama government industry pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-government-industry-frfr.pdf) | government industry pdf [Xanadu government industry pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-government-industry-frfr.pdf) |
| Retail Industry | retail-industry pdf [Zurich retail-industry pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-retail-industry-frfr.pdf) | retail-industry pdf [Yokohama retail-industry pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-retail-industry-frfr.pdf) | retail-industry pdf [Xanadu retail-industry pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-retail-industry-frfr.pdf) |
| Sales Customer Relationship Management | sales and order management pdf [Zurich sales and order management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-order-management-frfr.pdf) | sales and order management pdf [Yokohama sales and order management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-order-management-frfr.pdf) | sales and order management pdf [Xanadu ssales and order management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-order-management-frfr.pdf) |
| Service Exchange | service bridge pdf [Zurich service bridge pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-service-bridge-frfr.pdf) | service bridge pdf [Yokohama service bridge pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-service-bridge-frfr.pdf) | service bridge pdf [Xanadu service bridge pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-service-bridge-frfr.pdf) |
| Security Operations | security management pdf [Zurich security management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-security-management-frfr.pdf) | security management pdf [Yokohama security management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-security-management-frfr.pdf) | security management pdf [Xanadu security management pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-security-management-frfr.pdf) |
| Gestion des services -- Autres | service management for the enterprise pdf [Zurich service management for the enterprise pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-service-management-for-the-enterprise-frfr.pdf) | service management for the enterprise pdf [Yokohama service management for the enterprise pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-service-management-for-the-enterprise-frfr.pdf) | service management for the enterprise pdf [Xanadu service management for the enterprise pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-service-management-for-the-enterprise-frfr.pdf) |
| Opérations de Source-to-Pay | source-to-pay-operations pdf [Zurich source-to-pay-operations pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-source-to-pay-operations-frfr.pdf) | source-to-pay-operations pdf [Yokohama source-to-pay-operations pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-source-to-pay-operations-frfr.pdf) | source-to-pay-operations pdf [Xanadu source-to-pay-operations pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-source-to-pay-operations-frfr.pdf) |
| Telecommunications Media Technology | telecom media and technology pdf [Zurich telecom media and technology pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-telecom-media-technology-frfr.pdf) | telecom media and technology pdf [Yokohama telecom media and technology pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-telecom-media-technology-frfr.pdf) | telecom media and technology pdf [Xanadu telecom media and technology pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-telecom-media-technology-frfr.pdf) |
| Telecommunications Network Inventory | telecom-network-inventory pdf [Zurich telecom-network-inventory pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-telecom-network-inventory-frfr.pdf) | telecom-network-inventory pdf [Yokohama telecom-network-inventory pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-telecom-network-inventory-frfr.pdf) | telecom-network-inventory pdf [Xanadu telecom-network-inventory pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-telecom-network-inventory-frfr.pdf) |
| Telecommunications Service Operations | telecom service operations pdf [Zurich telecom service operations pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-zurich-telecom-service-ops-frfr.pdf) | telecom service operations pdf [Yokohama telecom service operations pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-yokohama-telecom-service-ops-frfr.pdf) | telecom service operations pdf [Xanadu telecom service operations pdf](https://downloads.docs.servicenow.com/pdf/frfr/servicenow-xanadu-telecom-service-ops-frfr.pdf) |
[Tableau 1. PDFs]

{#pdf-archive__table_dede_pdfs}