---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/environmental-social-governance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Sync material topics from Socialsuite

# Sync material topics from Socialsuite {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Sync material topics from Socialsuite to import materiality assessment results into the Operational Sustainability Management application.

## Before you begin

Role required: sn_esg.program_manager

## About this task

When you sync material topics, the system imports assessment data from Socialsuite for the selected reporting period. Each reporting period may contain different topics based on organizational priorities and external landscape.

## Procedure

1. Navigate to AllOperational Sustainability Workspace.
2. Select List.
3. Under Program setup, select Material topics.
4. Select Sync Topics.  
   The Sync Topics button is available in the list view only when the Operational Sustainability Integration with Socialsuite plugin is installed and the Material topic selection system property is set to Socialsuite.
5. In the Sync from SocialSuite dialog box, select a reporting period from the Reporting period field.
6. Select Import.
{#sync-material-topics-from-socialsuite__steps_bdd_xl1_j3c}

## Result

Material topics from the selected reporting period are imported from Socialsuite. The imported topics display Socialsuite in the Material topic source column and appear in workflow states based on their status in Socialsuite. For more information about how Socialsuite states map to your ServiceNow instance states, see [Material topic workflow and states](https://servicenow-prod.fluidtopics.net/HXxaDf9XFbj7MFVaK2DfTw "Material topics are the point of origin for sustainability initiatives. A material topic must be identified before it can be tracked and measured for success. The workflow states for a material topic depend on how the material topic was created.").
**Related reference**   

* [Socialsuite material topic fields](https://servicenow-prod.fluidtopics.net/el7THN4CWjXO2qWqKOkqUA "Fields added to the Material Topic (sn_esg_material_topic) table for Socialsuite integration.")
* [Socialsuite import log](https://servicenow-prod.fluidtopics.net/AXgpMgGYoGdPTLR39JGK~w "The Socialsuite import log table (sn_osm_ma_import_log) tracks material topic data imported from Socialsuite into your ServiceNow instance. When you sync material topics, the assessment data is first imported into this table before the system creates corresponding material topic records. The import log is read-only and automatically maintained by the system.")

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