---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/environmental-social-governance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Supporting information

# Supporting information for ServiceNow Otto for Operational Sustainability Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Get a quick overview of the important information that is related to the ServiceNow Otto for Operational Sustainability application.

## Supported versions {#supporting-information-for-now-assist-for-esg__section_nw3_cfz_ngc}

ServiceNow Otto for Operational Sustainability is supported starting from the Yokohama patch 6 release.

## Supported user interfaces {#supporting-information-for-now-assist-for-esg__section_fpz_2pt_sgc}

The [Supporting information for ServiceNow Otto for Operational Sustainability Management](https://servicenow-prod.fluidtopics.net/AlCbTvLY1oO618eHdVne4A "Get a quick overview of the important information that is related to the ServiceNow Otto for Operational Sustainability application.")
ServiceNow Otto for Operational Sustainability application skill Document Intelligence for Utility Invoices can be accessed on Operational Sustainability Workspace.

## Application information {#supporting-information-for-now-assist-for-esg__section_npr_ffz_ngc}

Activate the ServiceNow Otto for Operational Sustainability store app Environmental, Social, Governance Management and ServiceNow Otto for Operational Sustainability plugin (com.sn_esg_gen_ai) to use the skills and agentic workflows.  
This store app has the following dependencies:

* ServiceNow Otto for Platform
* Operational Sustainability Management
{#supporting-information-for-now-assist-for-esg__ul_vlt_c2j_d2c}

For more information, see [Configure ServiceNow Otto for Operational Sustainability](https://servicenow-prod.fluidtopics.net/Bg6DJPXunMdja1_rQIU9ug "If you have the admin role, you can configure the ServiceNow Otto for Operational Sustainability application so that your users can use the generative AI skills in the Operational Sustainability Workspace.").