---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/environmental-social-governance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Manage metric data tasks for a campaign

# Manage metric data tasks for a campaign {#ariaid-title1}

* Release version: Australia
* 
* Updated August 4, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Approve, reject, or review metric data tasks for a campaign individually, or together as a bulk action if bulk submission is enabled for the campaign.

## Before you begin

Role required: sn_grc_metric.manager, or the user assigned to approve the task or a member of its assignment group.

## About this task

If bulk actions are enabled for the campaign, all tasks in a campaign cycle must be approved or rejected together; individual approval isn't available for that cycle. For more information about enabling bulk actions, see [Enable campaigns](https://servicenow-prod.fluidtopics.net/9vU4dOzG8k~9PR2eHVw7ug "Enable campaigns to let data owners and approvers move groups of metrics through collection, review, and approval as a single unit, instead of one at a time.").

## Procedure

1. Navigate to AllOperational Sustainability Workspace.
2. Select the Metric tasks icon.
3. Select the Approvals tab.
4. Select the check box for each task you want to act on.  
   Note:  
   If bulk actions are enabled, you must select every task in the campaign cycle before approving or rejecting. If any task in the cycle is left unselected, an error states that tasks within a campaign can't be approved (or rejected) individually and that all tasks must be approved (or rejected) together.
5. Select Approve or Reject.

## Result

Selected tasks move to Closed if approved, or back to In Progress if rejected. If the task's data is estimated, it moves to Estimated instead of
Closed.

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