---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/environmental-social-governance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Create a metric unit

# Create a metric unit {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Define the units in which the metric scores are displayed. The units can be numbers,
percentages, currencies, quantities of time, or any other unit that you define. The commonly
used units are provided with the Operational Sustainability Management application by
default.

## Before you begin

Role required: sn_esg.metric_manager

## Procedure

1. Navigate to AllOperational Sustainability ManagementAdministrationUnits.
2. Select New.
3. On the form, fill in the fields.  
   {#create-a-unit__table_lrv_yw4_brb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the unit. For example, <kbd class="ph userinput">Megawatt-hour</kbd>. |
   | Format | Format of the unit. For example, `{0} MWh` gives you the number of Megawatt-hours with the abbreviation MWh. |
   | Unit family | Family to which the unit belongs. For example, Gallon can be associated with the Volume unit family. |
   [Table 1. New unit form]

   {#create-a-unit__table_lrv_yw4_brb}
4. Select Save.

## Result

The metric unit is saved in the Units list.

*[\>]: and then