---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/environmental-social-governance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Create a Socialsuite connection

# Create a Socialsuite connection {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a Socialsuite connection to sync material topics and materiality assessment results from Socialsuite into your ServiceNow instance.

## Before you begin

You must obtain the following information from your Socialsuite administrator before creating the connection:

* Socialsuite API connection URL
* Socialsuite API key
{#create-a-socialsuite-connection__ul_v2p_pwj_m3c}

Role required: admin or connection_admin

## Procedure

1. Navigate to AllConnections \& CredentialsConnection \& Credential Aliases.
2. Select the Social Suite record.
3. Select Create New Connection \& Credential related link.
4. On the form, fill in the fields.

   | Field | Description |
   | Connection Name | Name for the connection. |
   | Connection URL | URL endpoint for the Socialsuite API. |
   | API Key | API key for authenticating with Socialsuite. |
   |-|-|

5. Select Create.

## What to do next

After establishing the connection, you can sync material topics from Socialsuite. For more information, see [Sync material topics from Socialsuite](https://servicenow-prod.fluidtopics.net/K1CeBFCqBGjKB3Ux5tn2PA "Sync material topics from Socialsuite to import materiality assessment results into the Operational Sustainability Management application.").

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