---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/environmental-social-governance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Convert metric data to a different unit

# Convert metric data to a different unit {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Convert any metric data into a preferred reporting unit.

## Before you begin

Role required: sn_esg.program_manager

## About this task

The preferred reporting unit for any data is specified in a metric definition. When users enter the data in a metric data task, they may do so in a unit that is different from the unit set in the metric definition. For example, a user may enter data about water usage in liters but the organization needs the report in US gallons. And therefore, the metric definition is also set to gallons. In this case, liters must be converted to US gallons.  
Note:  
In the metric data task, only those units that belong to the same unit family are available for the data. Unit conversion only applies to units that have the unit family conversion factor set to Direct.

## Procedure

1. Navigate to AllOperational Sustainability ManagementAdministrationUnit Conversions.
2. Select New.
3. On the form, fill in the fields.  
   {#convert-data-into-any-unit__table_mw5_34j_stb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the unit conversion. For example, <kbd class="ph userinput">Litres to gallons</kbd>. |
   | From unit | Unit to convert. |
   | To unit | Unit to convert to. |
   | Unit family | Unit family to which the unit belongs. For example, Volume. |
   | Value | Conversion value. For example, the conversion value from liters to gallons is <kbd class="ph userinput">0.264172</kbd>. |
   [Table 1. Unit conversion form]

   {#convert-data-into-any-unit__table_mw5_34j_stb}
4. Select Submit.

*[\>]: and then