---
sourceDocument: Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/environmental-social-governance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance)

ft:clusterId :

    - esgv

bundleId :

    - esgv

workflow :

    - Technology


---

# Campaigns

# Campaigns {#ariaid-title1}

* Release version: Australia
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A campaign groups related metrics into one unit for collection and approval, centralizing shared
properties such as due dates and entities so you can manage and track them together.

A campaign brings together metrics that share a group, frequency, and calendar type. These three values define the campaign's metric set and lock once the campaign is published. Entities are added to the campaign separately, as
part of its scope, and remain editable even after the campaign is published. An entity already assigned to another campaign with the same group, frequency, and calendar can't be added again. Each entity's scope must be unique
across campaigns that share those three values. Shared properties, such as the due date offset, live on the campaign instead of being duplicated across each metric.

Campaigns support manual, calculated, and automated metric types together. Most filters for reviewing a campaign use dropdowns instead of free-text entry, reducing the number of selections approvers must make when reviewing a
large campaign. A campaign moves through In progress, Pending publication, and Published states, from setup to release. Each measurement period, the published campaign generates a campaign cycle that carries the actual data
collection workflow. A cycle moves through Data collection, Approval, and Closed states, tracking every metric in the cycle together. When bulk actions are enabled, tasks within a cycle are submitted or approved together.
This advances the cycle to its next state as a single unit instead of task by task.

Data owners and approvers are configured separately. A data owner, a single user or group, receives all metric data tasks for the campaign. A campaign supports one or more approver levels that approve in sequence through the GRC: Approver Configurator application. Campaigns support both small, site-level collections and larger, global collections spanning many entities and metrics. When a metric belongs to an active, published campaign,
its data tasks inherit the campaign's due date offset and link to the campaign cycle instead of generating independently. This doesn't apply to ad hoc data collection tasks, which generate independently of the campaign cycle,
even for metrics in an active campaign.
**Related tasks**   

* [Enable campaigns](https://servicenow-prod.fluidtopics.net/9vU4dOzG8k~9PR2eHVw7ug "Enable campaigns to let data owners and approvers move groups of metrics through collection, review, and approval as a single unit, instead of one at a time.")
* [Create a campaign](https://servicenow-prod.fluidtopics.net/AoGo5lbbgZjTzA328L9qCA "Create a campaign to group manual, calculated, and automated metrics into a single unit for collection, review, and approval.")
* [Add or remove entities and metrics from a campaign](https://servicenow-prod.fluidtopics.net/XOb77gF9VORUvyWprvWZGA "Add or remove entities and metrics from a campaign to control which records are included in its data collection.")
* [Configure data owner and approver assignments for a campaign](https://servicenow-prod.fluidtopics.net/stYlOktjr5GmYUTU8TkvGw "Assign a data owner and one or more levels of approvers to a campaign, so the right users receive metric data tasks and approve them in sequence.")
* [Schedule a campaign](https://servicenow-prod.fluidtopics.net/WbWi7ihP0aKj16HwCMzooQ "Set the schedule for a campaign to control when data collection starts, when the next cycle begins, and when submissions are due.")
* [Publish a campaign](https://servicenow-prod.fluidtopics.net/2wgyKoVAbhRfJFwIRk5F~w "Publish a campaign to start generating campaign cycles and metric data tasks for its metrics.")
* [Submit metric data tasks for a campaign](https://servicenow-prod.fluidtopics.net/8WyQi~BNuA7wJnJh8B7okA "Submit metric data tasks for a campaign individually, or together as a bulk action if bulk submission is enabled for the campaign.")
* [Manage metric data tasks for a campaign](https://servicenow-prod.fluidtopics.net/~gjSViwDQ2yLN9N9w5rE6Q "Approve, reject, or review metric data tasks for a campaign individually, or together as a bulk action if bulk submission is enabled for the campaign.")