---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Add Employee Center to the ServiceNow Otto display experience

# Add Employee Center to the ServiceNow Otto display experience {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable ServiceNow Otto to appear in Employee Center to converse with AI agents in this agentic workflow.

## Before you begin

Role required: virtual_agent_admin

## Procedure

1. Navigate to AllConversational InterfacesAssistants.
2. Select Manage assistants.
3. On the Now Assistin Virtual Agent (default) card, select Edit.
4. In the Continue customizing this assistant widget, select Review display experiences.  
   The Display experiences section within the Settings page appears.
5. Select Employee Center from the Add portal drop-down list.
6. Select the Enhanced chat radio button.
7. Select the Allow the search bar to open into a full-page chat experience check box.
8. Select Add.
9. Select Save.

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