---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Activate the AI skill for offboarding

# Activate the AI skill for offboarding {#ariaid-title1}

Release version: Australia  
Updated February 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable the AI skill associated with the offboarding knowledge transfer plan generation agentic workflow. This skill supports automated knowledge discovery and categorization during the knowledge transfer process.

## Before you begin

Role required: admin \[virtual_agent_admin\]

## Procedure

1. Navigate to AllNow Assist AdminSkills.
2. On the navigation pane, select EmployeeHRSD.
3. Locate the Knowledge transfer document grouper skill and select Turn on.  
   The Turn on Knowledge transfer document grouper skill page appears.
4. Select Turn on to accept the default values for user access.

## Result

The skill is now active. The offboarding knowledge transfer plan generation agentic workflow can use this skill to group discovered documents and assign relevancy scores during the knowledge transfer process.

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