---
sourceDocument: Yokohama Now Platform-Fähigkeiten
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/yokohama/servicenow-platform

 Release :

    - yokohama

ft:locale :

    - de-DE

ft:publication_title :

    - Yokohama Now Platform-Fähigkeiten

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Anwenderdefinierte Beispielskripts für Passwortzurücksetzung

# Anwenderdefinierte Beispielskripts für Passwortzurücksetzung {#ariaid-title1}

* Freigeben Version: Yokohama
* 
* Aktualisiert 30. Januar 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 Minuten Lesedauer

Die Beispielskripts führen eine Anwenderaccount-Suche durch, verarbeiten ein Identifizierungsformular, definieren einen Anmeldeinformationsspeicher und erstellen einen Identifizierungstyp.

## Führen Sie eine Anwenderaccount-Suche durch, und verarbeiten Sie ein Identifizierungsformular

Das Hauptskript ruft zwei Erweiterungsskripts auf, eines zum Durchführen der Anwenderaccount-Suche und das andere zum Verarbeiten des Identifizierungsformulars.

    // User account lookup 
    var lookupExtensionSysId = getExtensionScriptSysId('SampleUserAccountLookupExtension', 'user_account_lookup');
    var lookupExtension = new SNC.PwdExtensionPoint(lookupExtensionSysId);
     
    // Setup parameters required for this extension type - userId
    var params = new SNC.PwdExtensionPointParameter() ;
    params.userId= 'joe.employee';
     
    // Invoke the extension 
    var answer = lookupExtension.process(params);
    gs.print('user: ' + answer);
     
    //Form processor sample - Identification form processor
    var identExtensionSysId = getExtensionScriptSysId('SampleIdentificationProcessorExtension', 'identification_form_processor');
    var identificationExtension = new SNC.PwdExtensionPoint(identExtensionSysId); 
     
    // Setup parameters required for this extension type - processId
    var params = new SNC.PwdExtensionPointParameter() ;
    params.processId = 'pwdreq1234';
     
    // Simulate the posted form parameter for the indentification processor
    var request = new SNC.PwdExtensionPointParameter() ; // A real life case will inject it's own request object
    request.setParameter('sysparm_user_id', 'joe.employee'); 
     
    var userIdentity = identificationExtension.processForm(params, request);
    gs.print('identity: ' + userIdentity);
     
    // Simple helper to return the sys-id for a given extension script
    function getExtensionScriptSysId(scriptName, category) {
       var result;
       var now_GR = new GlideRecord('sys_script_include');
       gr.addQuery('name', scriptName);
       gr.addQuery('script', 'CONTAINS', 'category: \'password_reset.extension.' + category + '\'');
       gr.query();
     
       if (gr.next() ) {
         result = gr.getValue('sys_id');
       }
       return result;
    }

## Definieren Sie einen Anmeldeinformationsspeicher

Im Folgenden finden Sie ein Beispiel für eine erweiterte Prozessfunktion in der Kategorie „Anwenderaccount-Suche", die zum Definieren eines Anmeldeinformationsspeichers verwendet wird. Um dieses Erweiterungsskript zu erstellen, wechseln Sie zu PasswortzurücksetzungErweiterungenNeues Erweiterungsskript Und erstellen Sie ein neues Skript, wie in beschrieben [Erstellen Sie ein Erweiterungsskript](https://servicenow-prod.fluidtopics.net/lyWSVwDZCxD~hGpquVWaHw "Erstellen Sie Erweiterungsskripts nur aus PasswortzurücksetzungFormular „Erweiterungsskript“. Erstellen Sie keine Erweiterungsskripts in Systemdefinition > Skripteinbindungen Schnittstelle."). Dient zum Konfigurieren der Anwendersuche in PasswortzurücksetzungProzess, siehe [Anmeldeinformationsspeicher](https://servicenow-prod.fluidtopics.net/awL5dM0JNkuXZD72jo2gdQ "Anmeldeinformationsspeicher enthalten Anwenderinformationen wie Anwendernamen und Passwörter, die als Anmeldeinformationen verwendet werden können. Beispiele sind die Anwendertabelle [sys_user] oder ein Active Directory-Server.").


    <?xml version="1.0" encoding="UTF-8"?>
    <record_update table="sys_script_include">
      <sys_script_include action="INSERT_OR_UPDATE">
        <active>true</active>
        <client_callable>false</client_callable>
        <description>Simple account lookup that returns the supplied user id</description>
        <name>SampleUserAccountLookupExtension</name>
        <script><![CDATA[var SampleUserAccountLookupExtension = Class.create();
    SampleUserAccountLookupExtension.prototype = {
      category: 'password_reset.extension.user_account_lookup',	// DO NOT REMOVE THIS LINE!
     
      /**********
       * Returns the credential-store account id for a given user
       * 
       * @param params.userId  The sys-id of the user being checked (table: sys_user)
       * @return               The credential-store account-id (string) for a given user
       **********/
      process: function(params) {
        return params.userId;
      },
     
      type: 'SampleUserAccountLookupExtension'
     
    };]]></script>
        <sys_created_by>admin</sys_created_by>
        <sys_created_on>2013-07-30 16:44:55</sys_created_on>
        <sys_id>2df5a103d73201002bb9af728e610333</sys_id>
        <sys_mod_count>1</sys_mod_count>
        <sys_updated_by>admin</sys_updated_by>
        <sys_updated_on>2013-07-30 16:46:00</sys_updated_on>
      </sys_script_include>
      <sys_app_file action="INSERT_OR_UPDATE">
        <customer_update>false</customer_update>
        <publish_override/>
        <replace_on_upgrade>false</replace_on_upgrade>
        <restore/>
        <sys_app/>
        <sys_code>!!1W4/</sys_code>
        <sys_created_by>admin</sys_created_by>
        <sys_created_on>2013-07-30 16:44:55</sys_created_on>
        <sys_id>8306e143d73201002bb9af728e6103d3</sys_id>
        <sys_mod_count>0</sys_mod_count>
        <sys_name>SampleUserAccountLookupExtension</sys_name>
        <sys_parent/>
        <sys_path>!!1W4/</sys_path>
        <sys_policy/>
        <sys_source_deleted>false</sys_source_deleted>
        <sys_source_id>2df5a103d73201002bb9af728e610333</sys_source_id>
        <sys_source_table>sys_script_include</sys_source_table>
        <sys_type>code</sys_type>
        <sys_update_name>sys_script_include_2df5a103d73201002bb9af728e610333</sys_update_name>
        <sys_updated_by>admin</sys_updated_by>
        <sys_updated_on>2013-07-30 16:46:00</sys_updated_on>
      </sys_app_file>
    </record_update>        
          
## Erstellen Sie einen Identifizierungstyp

Im Folgenden finden Sie ein Beispiel für eine erweiterte processForm-Funktion in der Kategorie „Prozessor für Identifizierungsformular", die zum Erstellen eines Identifizierungstyps verwendet werden kann. Um dieses Erweiterungsskript zu erstellen, wechseln Sie zu PasswortzurücksetzungErweiterungenNeues Erweiterungsskript Und erstellen Sie ein neues Skript, wie in beschrieben [Erstellen Sie ein Erweiterungsskript](https://servicenow-prod.fluidtopics.net/lyWSVwDZCxD~hGpquVWaHw "Erstellen Sie Erweiterungsskripts nur aus PasswortzurücksetzungFormular „Erweiterungsskript“. Erstellen Sie keine Erweiterungsskripts in Systemdefinition > Skripteinbindungen Schnittstelle.").

    <?xml version="1.0" encoding="UTF-8"?>
    <record_update table="sys_script_include">
      <sys_script_include action="INSERT_OR_UPDATE">
        <active>true</active>
        <client_callable>false</client_callable>
        <description>Script that processes an identification form.
    Returns the sys-id of the user that corresponds to the requested input; if no user was found, null should be returned.
    </description>
        <name>SampleIdentificationProcessorExtension</name>
        <script><![CDATA[var SampleIdentificationProcessorExtension = Class.create();
    SampleIdentificationProcessorExtension.prototype = {
      category: 'password_reset.extension.identification_form_processor',	// DO NOT REMOVE THIS LINE!
     
      /**********
       * Process the identification form request, and returns the user's sys_id.  if user was not identified return null.
       *
       * @param params.processId   The sys-id of the calling password-reset process (table: pwd_process)
       * @param request            The form request object. fields in the form can be accessed using: request.getParameter('<element-id>')
       *                           Supported request paramters:
       *                               sysparm_user_id - the user identifier value entered in the form.                        
       * @return The sys-id of the user that corresponds to the requested input; if no user was found, null should be returned.
       **********/
      processForm: function(params, request) {
        return request.getParameter('sysparm_user_id') + '_' + params.processId;
      },
     
      type: 'SampleIdentificationProcessorExtension'
     
    };]]></script>
        <sys_created_by>admin</sys_created_by>
        <sys_created_on>2013-07-30 17:00:28</sys_created_on>
        <sys_id>3a79a503d73201002bb9af728e610349</sys_id>
        <sys_mod_count>1</sys_mod_count>
        <sys_updated_by>admin</sys_updated_by>
        <sys_updated_on>2013-07-30 17:08:41</sys_updated_on>
      </sys_script_include>
      <sys_app_file action="INSERT_OR_UPDATE">
        <customer_update>false</customer_update>
        <publish_override/>
        <replace_on_upgrade>false</replace_on_upgrade>
        <restore/>
        <sys_app/>
        <sys_code>!!1W5/</sys_code>
        <sys_created_by>admin</sys_created_by>
        <sys_created_on>2013-07-30 17:00:28</sys_created_on>
        <sys_id>4799ed03d73201002bb9af728e610333</sys_id>
        <sys_mod_count>0</sys_mod_count>
        <sys_name>SampleIdentificationProcessorExtension</sys_name>
        <sys_parent/>
        <sys_path>!!1W5/</sys_path>
        <sys_policy/>
        <sys_source_deleted>false</sys_source_deleted>
        <sys_source_id>3a79a503d73201002bb9af728e610349</sys_source_id>
        <sys_source_table>sys_script_include</sys_source_table>
        <sys_type>code</sys_type>
        <sys_update_name>sys_script_include_3a79a503d73201002bb9af728e610349</sys_update_name>
        <sys_updated_by>admin</sys_updated_by>
        <sys_updated_on>2013-07-30 17:08:41</sys_updated_on>
      </sys_app_file>
    </record_update>

## Verwenden Sie die Erweiterungen „Prozess" und „processForm" {#r_PasswordResetScriptingExamples__section_pzp_5l3_h1b}

Dieses Beispiel zeigt ein Skript, das zwei Beispielerweiterungen verwendet, eine Prozess Erweiterung und eins ProcessForm Erweiterung.

    // User account lookup 
    var lookupExtensionSysId = getExtensionScriptSysId('SampleUserAccountLookupExtension','user_account_lookup');
    var lookupExtension =new SNC.PwdExtensionPoint(lookupExtensionSysId);
     
    // Setup parameters required for this extension type - userId
    var params =new SNC.PwdExtensionPointParameter();
    params.userId='joe.employee';
     
    // Invoke the extension 
    var answer = lookupExtension.process(params);
    gs.print('user: '+ answer);
     
     
    //Form processor sample - Identification form processor
    var identExtensionSysId = getExtensionScriptSysId('SampleIdentificationProcessorExtension','identification_form_processor');
    var identificationExtension =new SNC.PwdExtensionPoint(identExtensionSysId); 
     
    // Setup parameters required for this extension type - processId
    var params =new SNC.PwdExtensionPointParameter();
    params.processId='pwdreq1234';
     
    // Simulate the posted form parameter for the indentification processor
    var request =new SNC.PwdExtensionPointParameter();// A real life case will inject it's own request object
    request.setParameter('sysparm_user_id','joe.employee'); 
     
    var userIdentity = identificationExtension.processForm(params, request);
    gs.print('identity: '+ userIdentity);
     
    // Simple helper to return the sys-id for a given extension scriptfunction 
    getExtensionScriptSysId(scriptName, category){
    var result;
    var now_GR =new GlideRecord('sys_script_include');
       gr.addQuery('name', scriptName);
       gr.addQuery('script','CONTAINS','category: \'password_reset.extension.'+ category +'\'');
       gr.query();
     
       if(gr.next()){
         result = gr.getValue('sys_id');}return result;}

Prozess Funktion:

    <?xml version="1.0" encoding="UTF-8"?><record_update table="sys_script_include"><sys_script_include action="INSERT_OR_UPDATE"><active>true</active><client_callable>false</client_callable><description>Simple account lookup that returns the supplied user id</description><name>SampleUserAccountLookupExtension</name><script><![CDATA[var SampleUserAccountLookupExtension =Class.create();
    SampleUserAccountLookupExtension.prototype={
      category:'password_reset.extension.user_account_lookup',// DO NOT REMOVE THIS LINE!
     
      /**********
       * Returns the credential-store account id for a given user
       * 
       * @param params.userId  The sys-id of the user being checked (table: sys_user)
       * @return               The credential-store account-id (string) for a given user
       **********/
      process:function(params){return params.userId;},
     
      type:'SampleUserAccountLookupExtension'
     
    };]]></script><sys_created_by>admin</sys_created_by><sys_created_on>2013-07-3016:44:55</sys_created_on><sys_id>2df5a103d73201002bb9af728e610333</sys_id><sys_mod_count>1</sys_mod_count><sys_updated_by>admin</sys_updated_by><sys_updated_on>2013-07-3016:46:00</sys_updated_on></sys_script_include><sys_app_file action="INSERT_OR_UPDATE"><customer_update>false</customer_update><publish_override/><replace_on_upgrade>false</replace_on_upgrade><restore/><sys_app/><sys_code>!!1W4/</sys_code><sys_created_by>admin</sys_created_by><sys_created_on>2013-07-3016:44:55</sys_created_on><sys_id>8306e143d73201002bb9af728e6103d3</sys_id><sys_mod_count>0</sys_mod_count><sys_name>SampleUserAccountLookupExtension</sys_name><sys_parent/><sys_path>!!1W4/</sys_path><sys_policy/><sys_source_deleted>false</sys_source_deleted><sys_source_id>2df5a103d73201002bb9af728e610333</sys_source_id><sys_source_table>sys_script_include</sys_source_table><sys_type>code</sys_type><sys_update_name>sys_script_include_2df5a103d73201002bb9af728e610333</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2013-07-3016:46:00</sys_updated_on></sys_app_file></record_update>

ProcessForm Funktion:

    <?xml version="1.0" encoding="UTF-8"?><record_update table="sys_script_include"><sys_script_include action="INSERT_OR_UPDATE"><active>true</active><client_callable>false</client_callable><description>Script that processes an identification form.
    Returns the sys-id of the user that corresponds to the requested input;if no user was found,null should be returned.
    </description><name>SampleIdentificationProcessorExtension</name><script><![CDATA[var SampleIdentificationProcessorExtension =Class.create();
    SampleIdentificationProcessorExtension.prototype={
      category:'password_reset.extension.identification_form_processor',// DO NOT REMOVE THIS LINE!
     
      /**********
       * Process the identification form request, and returns the user's sys_id.  if user was not identified return null.
       *
       * @param params.processId   The sys-id of the calling password-reset process (table: pwd_process)
       * @param request            The form request object. fields in the form can be accessed using: request.getParameter('<element-id>')
       *                           Supported request paramters:
       *                               sysparm_user_id - the user identifier value entered in the form.                        
       * @return The sys-id of the user that corresponds to the requested input; if no user was found, null should be returned.
       **********/
      processForm:function(params, request){return request.getParameter('sysparm_user_id')+'_'+ params.processId;},
     
      type:'SampleIdentificationProcessorExtension'
     
    };]]></script><sys_created_by>admin</sys_created_by><sys_created_on>2013-07-3017:00:28</sys_created_on><sys_id>3a79a503d73201002bb9af728e610349</sys_id><sys_mod_count>1</sys_mod_count><sys_updated_by>admin</sys_updated_by><sys_updated_on>2013-07-3017:08:41</sys_updated_on></sys_script_include><sys_app_file action="INSERT_OR_UPDATE"><customer_update>false</customer_update><publish_override/><replace_on_upgrade>false</replace_on_upgrade><restore/><sys_app/><sys_code>!!1W5/</sys_code><sys_created_by>admin</sys_created_by><sys_created_on>2013-07-3017:00:28</sys_created_on><sys_id>4799ed03d73201002bb9af728e610333</sys_id><sys_mod_count>0</sys_mod_count><sys_name>SampleIdentificationProcessorExtension</sys_name><sys_parent/><sys_path>!!1W5/</sys_path><sys_policy/><sys_source_deleted>false</sys_source_deleted><sys_source_id>3a79a503d73201002bb9af728e610349</sys_source_id><sys_source_table>sys_script_include</sys_source_table><sys_type>code</sys_type><sys_update_name>sys_script_include_3a79a503d73201002bb9af728e610349</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2013-07-3017:08:41</sys_updated_on></sys_app_file></record_update>