--- sourceDocument: Yokohama Now Plattformverwaltung sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/yokohama/platform-administration Release : - yokohama ft:locale : - de-DE ft:publication_title : - Yokohama Now Plattformverwaltung ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Alle ServiceNow-Rollen # Alle ServiceNow-Rollen {#ariaid-title1} * Freigeben Version: Yokohama * * Aktualisiert 11. März 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer Verwenden Sie diese filterbare Tabelle, um eine vollständige Liste der in ServiceNow-Instanzen verwendeten Rollen zu überprüfen. Die Tabelle enthält wichtige Details für alle Basissystemrollen sowie alle Rollen, die von installierten Plugins hinzugefügt werden. {#roles-summary__entry__2} | Produkt | Rollen | |-|-| | [AWA](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_awa) | AWA-Manager \[Awa_Manager\] AWA-Integrationsanwender \[Awa_Integration_user\] AWA-Agent \[Awa_Agent\] AWA-Administrator \[Awa_admin\] | | [Kundenservice-Management](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_customerservicemanagement) | Servicemanagement-Partner \[sn_esm_Partner\] Kunde \[sn_customerservice.Customer\] Verbraucherservicemitarbeiter \[sn_customerservice.Consumer_Agent\] Service Management-Anwenderadministrator \[sn_esm_user_admin\] Kundenservice-Manager \[sn_customerservice_Manager\] Servicemanagement-Administrator \[sn_esm_admin\] Verbraucher \[sn_customerservice.Consumersn_customerservice.Consumer\] Servicemanagement-Anwender \[sn_esm_user\] Kundenservice-Mitarbeiter \[sn_customerservice_Agent\] Partneradministrator \[sn_customerservice.Partner_admin\] Service Management-Partneradministrator \[sn_esm_partner_admin\] Rolle für REST-APIs im Zusammenhang mit CSM-Webservices \[csm_WS_Integration\] Partner \[sn_customerservice.Partner\] Kundenfallmanager \[sn_customerservice.customer_case_manager\] NoRoleName \[No_role_Name\] Servicemanagement-Agent \[sn_esm_Agent\] Kundenadministrator \[sn_customerservice.Customer_admin\] | | [Document Intelligence](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_documentintelligence) | DocIntel-Administrator \[sn_docIntel.admin\] DocIntel-Extraktionsagent \[sn_docIntel.Extraction_Agent\] DocIntel-Viewer \[sn_docIntel.Viewer\] DocIntel-Manager \[sn_docIntel.Manager\] DocIntel-Erstellungs-Agent \[sn_docIntel.creation_Agent\] | | [Dokumentenservices](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_documentservices) | Administrator \[platform_document_management_admin\] | | [Hermes Messaging-Service](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_hermesmessagingservice) | Administrator \[hermes_admin\] Kafka-Namespace-Administrator \[kafka_Namespace_admin\] Kafka-Administrator \[kafka_admin\] | | [IDR](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_idr) | Administrator \[idr_admin\] Rest \[idr_Rest\] Lesen \[idr_read\] | | [Wissensmanagement](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_knowledgemanagement) | KCS-Beitragender \[kcs_Beitragender\] Wissensadministrator \[Knowledge_admin\] Wissensmanager \[Knowledge_Manager\] KCS-Herausgeber \[kcs_Publisher\] KCS-Kandidat \[kcs_Candidate\] Wissensdomänenexperte \[Knowledge_Domain_Expert\] Wissensgruppenmitglied \[Knowledge_Group_member\] Wissensgruppenmanager \[Knowledge_Group_Manager\] Administrator \[Administrator\] Wissen \[Wissen\] | | [MetricBase](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_metricbase) | Administrator \[clotho_admin\] REST PUT \[clotho_Rest_PUT\] REST kumulieren \[clotho_Rest_accumulate\] Plus-Autor \[mbplus_Writer\] Plus-Leser \[mbplus_Reader\] | | [Predictive Intelligence](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_predictiveintelligence) | ML-Bezeichner \[ml_labeler\] ML-Berichtsanwender \[ml_Report_user\] ML-Administrator \[ml_admin\] | | [Reporting](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_reporting) | Gruppenberichtsanwender \[Report_Group\] Berichtsplaner \[Report_Scheduler\] Berichtsbeschreibungsadministrator \[Report_description_admin\] Berichtsadministrator \[Report_admin\] Globaler Berichtsanwender \[Report_global\] Berichtsanwender \[Report_user\] | | [Servicekatalog](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_servicecatalog) | Administrator \[Administrator\] Katalog-Generator-Editor \[catalog_Builder_Editor\] Katalog-Editor \[catalog_Editor\] Katalogmanager \[catalog_Manager\] Katalogadministrator \[catalog_admin\] | | [Serviceportal](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_serviceportal) | Administrator \[sp_admin\] Ankündigungsadministrator \[announcement_admin\] Portal-Analytics-Administrator \[Portal_Analytics_admin\] Portal-Analytics-Betrachter \[Portal_Analytics_Viewer\] | | [Task Intelligence](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_taskintelligence) | Task Intelligence-Administrator \[tia_admin\] Task Intelligence-Anwender \[tia_user\] Task Intelligence-Analyst \[tia_Analyst\] | | [Virtual Agent](https://www.servicenow.com/docs/access?family=yokohama&topicname=roles_virtualagent) | Ersteller \[now.Assist.Creator\] Chat-Analytics-Administrator \[Chat_Analytics_admin\] UI Builder-Administrator \[ui_Builder_admin\] Virtual Agent-Administrator \[Virtual_Agent_admin\] Chat-Analytics-Viewer \[Chat_Analytics_Viewer\] UI Builder-Administrator \[ui_Builder_admin\] Virtual Agent-Administrator \[Virtual_Agent_admin\] Chat-Analytics-Administrator \[Chat_Analytics_admin\] Chat-Analytics-Viewer \[Chat_Analytics_Viewer\] Administrator für automatische Problemlösung \[iar_admin\] Framework-Designer für automatisierte Tests \[atf_Test_Designer\] Administrator \[nlu_admin\] administrator \[Virtual_Agent_admin\] \[Action_Designer\] Installationsadministrator für externe Anwendung \[external_app_install_admin\] Selfservice-Manager \[sn_ssa_core.self_service_manager\] Lokalisierungseditor \[Localization_Editor\] Lokalisierungserfüller \[Localization_Fulfiller\] Image-Administrator \[image_admin\] Anwender der automatisierten Customer Experiences (ACE) \[sn_ACE.ace_user\] Administrator für Aktivitätsabonnements \[actsub_admin\] Administrator für geführtes Setup für Konversationsschnittstellen \[sn_ci_gs_content.ci_guided_setup_admin\] Virtual Agent-Branding \[va_Branding\] Lokalisierungsanforderer \[localization_requestor\] Virtual Agent-Branding \[va_Branding\] Anwendungsadministrator durchsuchen \[search_Application_admin\] Chat-Analytics-Administrator \[Chat_Analytics_admin\] Administrator \[evam_admin\] Administrator \[evam_admin\] Lokalisierungsanforderer \[localization_requestor\] Administrator für Aktivitätsabonnements \[actsub_admin\] \[Action_Designer\] Chat-Umfrageadministrator \[Chat_Survey_admin\] Flow Designer \[Flow_Designer\] | [Tabelle : 1. Produkt]