---
sourceDocument: Australia Telecommunications, Media, and Technology
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Configure Service Exchange

# Configure Service Exchange
Now Assist for Telecommunications, Media and Technology (TMT) {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure the Now Assist for Telecommunications, Media and Technology (TMT) application so that enterprise providers can use the Service Exchange Mapping Assist feature in the Core UI.

## Vorbereitungen

Role required: admin

## Prozedur

1. Install the Now Assist for Telecommunications, Media and Technology (TMT) plugin (sn_tmt_gen_ai).
   * For information about the plugin dependencies and plugin activation order, see [Application information](https://servicenow-prod.fluidtopics.net/Knu~tKJcrHOniGfagWn2bQ "Get a quick overview of the important information that is related to the Now Assist for Now Assist for Telecommunications, Media and Technology (TMT).").
   * For information about the installation process, see [Install Now Assist plugins](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).
   {#now-assist-tmt-configuring-servicebridge__choices_c3s_p5j_5dc}
2. Navigate to AllNow Assist AdminFeatures and access the Features tab of the Now Assist Admin console.  
   If you're already in the Now Assist Admin console, you can select the Now Assist Features tab on the screen.
3. Select Customer and select TMT in the Select product drop down list.
4. On the Service Exchange feature card, select View details.
5. In the All available Service Exchange skills section, select Turn on.  
   Your skill is configured and activated. Agents can now automatically generate transform mapping between the provider and consumer fields.