---
sourceDocument: Australia Telecommunications, Media, and Technology
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Configure

# Configure Telecommunications Customer 360 {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Setup and configure the Telecommunications Customer 360 application.
* **[Activate Telecommunications Customer 360](https://servicenow-prod.fluidtopics.net/p_auGUNdJyAOPrE5UY3NzA)**   
  If you have an admin role, you can activate the Telecommunications Customer 360 application. The Telecommunications Customer 360 (com.sn_telecom_c360) plugin is available as a separate subscription. The application includes the demo data and installations that are related to ServiceNow® Store applications and plugins.
* **[Setup Telecommunications Customer 360](https://servicenow-prod.fluidtopics.net/doHuCNj9beMGq~hMh9L6FQ)**   
  Use the Telecom Customer 360 guided setup to configure the unified customer view for your organization. By completing the three setup tasks in order, you can define your cards, configure their data and settings, and verify the page layout before it can be used the customer service agents.