---
sourceDocument: Australia Telecommunications, Media, and Technology
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Product Support for Technology

# Product Support for Technology {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

ServiceNow® Product Support for Technology provide a way for telecommunications, media, and technology (TMT) service providers to deliver end-to-end support, while understanding customer impact, and offering
transparent communication to all parties involved in the support process.  

|-|-|
| [Explore Learn about how service providers and customers use Product Support for Technology.](https://www.servicenow.com/docs/access?context=explore-assurance-workflows&version=australia&pubname=australia-proactive-service-exp-workflows&ft:locale=en-US) | [Configure Plan and configure your implementation.](https://www.servicenow.com/docs/access?context=configure-assurance-workflows&version=australia&pubname=australia-proactive-service-exp-workflows&ft:locale=en-US) |
| [UseUsing Product Support for Technology.](https://www.servicenow.com/docs/access?context=use-assurance-workflows&version=australia&pubname=australia-proactive-service-exp-workflows&ft:locale=en-US) | [ReferenceGet additional details about Product Support for Technology.](https://www.servicenow.com/docs/access?context=assurance-workflows-reference&version=australia&pubname=australia-proactive-service-exp-workflows&ft:locale=en-US) |
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## Additional resources {#assurance-workflows__section_hxw_q4z_zfc}

* Learn more about what's new and changed, see the [Product Support for Technology release notes](https://www.servicenow.com/docs/access?context=proactive-service-experience-workflows-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US).
* Log in to your ServiceNow® account and find additional information about implementing and deploying Product Support for Technology features at [Now Create](https://learning.servicenow.com/nowcreate).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
* Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
* Connect with other Product Support for Technology users at [Now Community](https://www.servicenow.com/community/).
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