---

 Release :

  - australia

ft:locale :

  - Deutsch

ft:publication_title :

  - Australia Telecommunications, Media, and Technology

ft:clusterId :

  - telmt

bundleId :

  - telmt

workflow :

  - Customer and Industry


---


Australia Telecommunications, Media, and Technology


 - [Telecommunications, Media, and Technology (TMT)](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/telecom-media-tech-landing.html?contentId=NqQP8Q3piwa6Y1X1LFH4SQ)
	 - [Telecommunications Service Management (TSM)](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/tsm-about.html?contentId=KlydGO8OoGnsmPZR79x_XQ)
	 - [Technology Provider Service Management (TPSM)](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/tpsm-about.html?contentId=VUhDGbf6LlOhI299MgnaQA)
	 - [Customer Service Problem Management](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/cspm-landing-page.html?contentId=DTDj1r0MZ9jQtpM3PSM0Bw)
		 - [Explore](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/explore-spm.html?contentId=xborCwrhSuG1i_JIAkVrCg)
			 - [Data model](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/spm-data-model.html?contentId=r6tl7LwVo7R61GGKZzdppg)
			 - [Alternative Dispute Resolution (ADR)](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/alternative-dispute-resolution.html?contentId=lFWB5soL_yIsCnfTpkmNmQ)
		 - [Configure](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/configuring-spm.html?contentId=h500Mo55iQYAzS8NzylTOQ)
			 - [Activate](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/install-spm.html?contentId=3FNtTHUyMLrz9U0A56uqJA)
		 - [Integrate](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/cspm-integrate-southbound.html?contentId=hyV_3isUxjW4eJYFTMR4jQ)
		 - [Use](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/using-spm.html?contentId=pwZM3cXSU99j_WhkKNISmw)
			 - [Create a service problem case from the workspace](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/create-service-problem-case.html?contentId=6_fQQA1cxEp7pLaEUFx2jQ)
			 - [Create a case from Customer Service Portal](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/create-a-product-case-from-the-customer-service-portal.html?contentId=R__yoik3zTat93zfOHjUQw)
			 - [Diagnose and resolve a service problem case](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/work-on-service-problem-case.html?contentId=2HPkf8swN6jzteRwBgq4IQ)
			 - [ADR](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/use-alternative-dispute-resolution-case.html?contentId=WQE_xAWoyvrdmJo4P1jezg)
				 - [View ADR record](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/view-adr-case.html?contentId=mOIIJG5rEwYuWytuCv0IYg)
				 - [Create ADR record](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/create-adr-case-record.html?contentId=_CaQHURXVhcE60uGma7r5A)
		 - [Reference](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/cspm-reference.html?contentId=RUw8Lb1Joe5xgn74Mir5FQ)
			 - [Components](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/spm-components.html?contentId=5LjGR9VQHWzl_RSGUsfyQQ)
			 - [Properties](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/cspm-properties.html?contentId=ifZFEsKvfxRyfttMl_W89A)
			 - [Domain Separation](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/domain-separation-cspm.html?contentId=uCAtGVJ1Dwhw6oEUmRN9Qw)
			 - [Capture initiator details form](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/capture-initiator-details-form.html?contentId=sJrnAP~rgFRrUui17WwWvg)
			 - [Capture ADR information form](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/capture-adr-information-form.html?contentId=_JaOTSJ~shsC2k3pyKieZQ)
			 - [Glossary Customer Service Problem Management](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/glossary-customer-service-problem-management.html?contentId=YFb4nwoYph9kXUiL4jTfbA)
	 - [Customer Success Management](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/account-lifecycle-events-landing.html?contentId=zbtmwgS2XdNVfu7GsJ9RhQ)
	 - [Field Service Management for Telecommunications](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/field-service-management-for-telecommunications/field-service-management-telecommunications.html?contentId=12vGHAkPf9aVNZoqoSiFRQ)
		 - [Manage appointments for telecommunication services](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/field-service-management-for-telecommunications/manage-appointment-telecommunication-service.html?contentId=rB14Nf0v8QYEzH8N9Z7_Ig)
		 - [Manage work orders for telecommunication services](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/field-service-management-for-telecommunications/managing-work-order-telecommunication-service.html?contentId=C8XSHYF9rAjaWAQyhrYprg)
	 - [Now Assist for Sales and Order Management for Telecommunications (SOMT)](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/somt-now-assist.html?contentId=_czvOa8coMquRet5kJbiqA)
		 - [Explore](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-somt-explore.html?contentId=Ef3eiVotaaHwthAghLgsYA)
		 - [Use agentic workflows](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/using-aiagents-somt.html?contentId=nMkwEoWicsJ7UcZ6MNZhkA)
			 - [AI agents in SOMT](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/standalone-agents-somt.html?contentId=hzUGtEo8pj4PGf727wmuAA)
				 - [Move order voice AI agent](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-move-order-somt.html?contentId=ByxQjVpkoLqGpbGq0OPMZg)
				 - [Order enrichment AI agent](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/order-enrichment-agent-somt.html?contentId=EzG1FGrVeN1WnOK3IVh~~w)
					 - [Activate group action framework](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/activate-group-action-framework-somt.html?contentId=Z124XZtCyjQ4g1f9qDMZ7g)
				 - [Order fulfillment AI agent](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/order-fulfillment-agent-somt.html?contentId=fGGDlTy5HucIm08Ev8_Jfg)
				 - [Order fallout AI agent](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-order-fallout-somt.html?contentId=bNzKqdQm3B_ZL0HsifDIdg)
				 - [Task template generation AI agent](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-task-template-generation-somt.html?contentId=PQy3~0gN7muNGQRyVSkgRw)
		 - [Use generative AI skills](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-somt-using.html?contentId=YCpXkFbm2NX8GXIkSxjF9g)
			 - [Generate task plan template using Now Assist for Sales and Order Management for Telecommunications (SOMT)](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-task-template-somt.html?contentId=3RlF5l7GhZ84eW_QV7DvOA)
	 - [Now Assist for TMT](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-spmc.html?contentId=F1nsriKu67mPt_Fpko_vjQ)
		 - [Explore](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-exploring.html?contentId=_Uf4AJMYqlW5NdFPPMvHnQ)
			 - [Supporting information](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-supporting-info.html?contentId=JaxY9nHHtb_O605qNGRnvw)
		 - [Configure](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-configuring.html?contentId=fV68vzRUZyI2~RjVmQTVjg)
			 - [Skill inputs](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-skill-inputs.html?contentId=72L2j6KBH5abYn3zrFZitw)
			 - [Banners](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-banners.html?contentId=4geDNk1fvehy9NKqlN4w3A)
			 - [Customize a skill](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-customize.html?contentId=6E11y2LIiEfRS2JHErHTTg)
			 - [Configure Service Exchange](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-configuring-servicebridge.html?contentId=IMZKJFRqUF3hqqmGmJFVyw)
			 - [Configure the graph questionnaire](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-configure-graph-questionnaire.html?contentId=8K~ZIOw66ftXD~QwcExIAQ)
		 - [Use agentic workflows](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/using-aiagents-usecases.html?contentId=cUvO03KVvX9BL13mgFsOkA)
			 - [Customer Service Problem Management](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-customer-service-problem-management.html?contentId=pZaWpsuvYuira8LSzip8Xw)
				 - [Preliminary troubleshooter](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-preliminary-troubleshooter-agentic-workflow.html?contentId=Y19wC9GPaMhqPQVl~MOXsQ)
				 - [Service test and repair](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-service-test-repair-agentic-workflow.html?contentId=SABkA68hDggxEbmzSOtpSg)
				 - [Help remediate bill issues](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/billissue-remediation-usecase.html?contentId=ithY_jxWz5xdoCHKxN6W3Q)
					 - [Spoke selector for external systems](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/configure-spoke-selector-for-external-systems.html?contentId=qUMQGhoFbUCYFC2KyWMkzA)
				 - [Analyze network incidents](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/network-incident-analysis-usecase.html?contentId=j9jtSKiztwG2qoeVzl7uSg)
					 - [Activate Group Action Framework](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/activate-group-action-framework.html?contentId=sZaetCli~qMipKywUhXdbA)
				 - [Customer voice quality resolution](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-customer-voice.html?contentId=ysQ9B0vByrTy8UB5hbRGSg)
			 - [Customer Success Management](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-health-risk.html?contentId=ODWgbHZBGPp_1GCLJLsCBA)
				 - [Monitor engagement health](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-monitor-health.html?contentId=q5xj~H7wi5eBDkQeOAz3Ig)
				 - [Recommend risk signal solutions](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-resolve-risk.html?contentId=C~B3QJCsQ15dVzH_HUie8Q)
				 - [Trigger risk mitigation touchpoint](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-touchpoint-meeting-scheduler.html?contentId=BSgd1c~~5UaQSuQdajGaDQ)
				 - [Support renewals and expansion](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-renewal-analyzer.html?contentId=~psWxBXTrTgOLPK2oVlJRg)
				 - [Squad resource identifier](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-squad-resource-identifier.html?contentId=o97BCcbUtW5e8ZppaCULIQ)
				 - [Product release email communication](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-product-release-email-communication.html?contentId=BIZycIuHAtouU1FkVDkljg)
			 - [Service Exchange onboarding](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-register-consumer-users-sb.html?contentId=1eoe96JDQWTAZuj4EiM3BQ)
		 - [Use generative AI skills](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-spm-using.html?contentId=sZz6JvP~sdQQDqHGqYopuw)
			 - [Summarize the linked records](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-linked-record.html?contentId=4zdzzoCZrth5wXQlXOmbyg)
			 - [Generate a deadlock letter](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-deadlock-letter.html?contentId=pePdfN3v0ILRzSAQfN~Jag)
			 - [Generate ADR resolution notes](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-resolution-notes-ad.html?contentId=8kDN~Cm32bpqSk9a9soFGg)
			 - [Analyze the sentiment of a service problem case](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-analyze-sentiment-spc-adr.html?contentId=lVnAvy2yVK49M7Yi914Qzw)
			 - [Summarize a service problem case](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-case.html?contentId=7RXfmqAXSlYpjSxutgVxxw)
			 - [Generate problem case resolution notes](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-resolution.html?contentId=9JYPoUFNkSBWowDhAsFqog)
			 - [Generate a knowledge article](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-knowledge-article.html?contentId=ahw0sJ52OzvW7KZefmzVdA)
			 - [Summarize a service problem case](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-test.html?contentId=AceLz5r8Lv3hMw1RbMqSNA)
			 - [Summarize a tech product support case](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-tech-support-case.html?contentId=8oSwbDOVpZjcZFebYOwSiw)
			 - [Generate product inventory summary](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-knowledge-graph.html?contentId=5hHiFB7iHtNj5bh1TQ3mwA)
				 - [Create a Knowledge graph schema](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-create-knowledge-graph.html?contentId=9WjWc2aaC9qaa2m6Isn1uA)
				 - [Customize a summary card for service summary](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/customize-uib-builder-service-summary.html?contentId=RLXrljnxrjWRaKGLQoRDSg)
			 - [Request generative AI capabilities](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/request-genai-in-tmt.html?contentId=e_GMmkyi8_0O_BsZr_Y2fA)
			 - [Summarize an account onboarding case](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-onboard-case.html?contentId=TUqAC12JZLgmkScEmf~hDA)
			 - [Summarize an engagement](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-engagement.html?contentId=Hcapw2R_gD6bIID_CqB~OA)
			 - [Summarize a touchpoint](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-touchpoint.html?contentId=8bBgiRoMTv5iSQCtQpDAQg)
			 - [Summarize an internal play](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-plays.html?contentId=7VTUtRPCfUofrc3d_o6l2A)
			 - [Summarize a customer play](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-success-play.html?contentId=ZJMWRHbuxnQm8V1nUyXYig)
			 - [Summarize a success initiative](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-success-init.html?contentId=m~jT6iaKFB9Z3eKQdMtjVg)
			 - [Summarize a risk signal](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-summarize-risk-signals-issues.html?contentId=euIT8gkMn3ETlH5fRzATmg)
			 - [Draft close notes for a risk signal](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/draft-risk-close-notes.html?contentId=OXQpOmvfOzC1Vi1mEXaZFg)
			 - [Create touchpoints and meeting records](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-email-template.html?contentId=LfrXPVcJT5BcZzm~NxpLvA)
			 - [Analyze metric data trend](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-analyze-metric-trend.html?contentId=9U48ynAINITcKPFxS6Qhaw)
			 - [Generate a product adoption roadmap](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-par-roadmap.html?contentId=4Gz7QQJm1y8JQVMvb_KVKA)
			 - [Renewal insight engine skill](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/renewal-insight.html?contentId=hlE3yky6zk6ufuy~FYH8Mg)
			 - [Automate transforms](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/now-assist-tmt-generate-transform-maps.html?contentId=zQN21rjMcXxFzlpAHjyl0w)
			 - [Generate Telecom customer 360 insights](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/c360-ai-insights.html?contentId=0~nwN4T1XxvwgyIdllu2mw)
			 - [Generate summary for remote hands case record](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/now-assist-for-telecom-media-and-technology/generate-summary-for-remote-hands-case-record.html?contentId=kxYnuTnS27ITX3GXRGxVHQ)
	 - [Product Support for Technology](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/assurance-workflows.html?contentId=aSWiJbuMeNS3zPO6cc_zbg)
	 - [Sales and Order Management for Telecommunications (SOMT)](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/somt.html?contentId=UyPjrXzZsFWoHaJqgX28fA)
		 - [Explore](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/sales-order-management-telecommunications.html?contentId=EEYhsr33IBxbsRLI~7FtSw)
			 - [Workflow](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/somt-workflow.html?contentId=JJZg7W383klBjJ8GWr8TqA)
			 - [Architecture](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/somt-func-arch.html?contentId=mb7sgmZufa6Z_nyMH4acrA)
		 - [Configure](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/configure-somt.html?contentId=Y001~JMhdGfdjEwqFi6mDw)
			 - [Perform cloud orchestration using Wind River Conductor](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/windriver-application.html?contentId=Ood9PWH7viXpSn99p4kcYQ)
				 - [Install Wind River Conductor application](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/install-windriver.html?contentId=clz3Dgn7Oue3BYMM9GlAqg)
	 - [Service Exchange](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/tmt-service-bridge-both-landing-page.html?contentId=DPaRS~gIk3ctAFNHrgvY4Q)
	 - [Service Test Management](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/stm-landing-page.html?contentId=pi9uGDmATtz4nAur_sG0jw)
		 - [Setting up a test group](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/setting-test-group.html?contentId=CWZOotjYbRMJHvmZxM6d_w)
			 - [Create](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/create-test-group.html?contentId=7oxVB20myARrLBJYOGGKVA)
			 - [Associate with a specification](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/define-relationship-test-group-specifications.html?contentId=62pYbkGO4PuT2y4EksY3lw)
			 - [Publish](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/publish-test-groups.html?contentId=1P620HANXlqH72n1cB9qXQ)
		 - [Setting up test definitions](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/settingup-test-specifications.html?contentId=FS1s0gTJ4qhAsciP~AjW6g)
			 - [Create](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/create-test-specification.html?contentId=6AQM_V4Ai5ryC_kmn~7cbw)
			 - [Define a characteristic](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/add-characterisitc-for-test-specification.html?contentId=l82LDRsEwj_RIlPw_pAyoA)
			 - [Define the relationship](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/define-test-spec-relationship.html?contentId=ykCjlOe3mFQ19Z9LzmxI6A)
			 - [Define the relationship with specifications](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/specification-to-test-definition.html?contentId=L57fajbIFaf2EosjbIjnTg)
			 - [Define test measure definitions](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/define-test-measure-spm.html?contentId=ThzGeyyuIIoXUd8d9QcrAw)
			 - [Define threshold rules](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/define-threshold-rules.html?contentId=dyikYVDNx3iNiDJvXkbUlA)
			 - [Define measure consequences for the threshold rules](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/define-threshold-consequences-spm.html?contentId=Imlh_~mbdIjyyZZfL7dmfQ)
			 - [Publish](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/publish-test-specification-spm.html?contentId=7sqHKzrbteHUsTzQoS9wjw)
	 - [Strategic Portfolio Management for Telecommunications](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/strategic-portfolio-management-for-telecom/spmt-overview.html?contentId=CPZGIpUgv~E6GHtMkOi2Gg)
		 - [SPMT Fiber rollout template](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/strategic-portfolio-management-for-telecom/spmt-fiber-rollout-template.html?contentId=13FBkD3JfRmqrH8MaqWNuA)
	 - [Telecommunications Customer 360](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-land-page.html?contentId=KpmkSXEwRdQSuYT4LLZjsw)
		 - [Explore](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-overview.html?contentId=XerR1Uq1KKIHnQs8eoXAHQ)
		 - [Configure](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-configure.html?contentId=4XfqiPYo1dAx78ObTvzEXQ)
			 - [Activate](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-activate.html?contentId=ja1UXe1qOv3NhW2p7Au3xA)
			 - [Setup](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/telecom-cust-360-landing.html?contentId=j1NoGq_n1GnJiYORt_L5rw)
				 - [Configure variables](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-configure-variables.html?contentId=n3gUrS4ETsKPwnYg0ngWmw)
					 - [Data visualization group variables](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-configure-data-card.html?contentId=WmgPIFBp9w59FYthmCE1hQ)
					 - [Contact card variables](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-configure-contact-card.html?contentId=N0Dj_c1fkJeR1P4uyyPS7g)
					 - [Billing card variables](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-configure-billing-card.html?contentId=zuBWbdVkXBWZk9XXg1Mo3w)
					 - [Insights card variarbles](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-configure-insights-card.html?contentId=a4e42FNqtG0Hbjc8dUJxwQ)
					 - [Product card variables](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-configure-products-card.html?contentId=Sw2xescPngttmkr_O2Ympg)
					 - [All tasks card variables](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-configure-tasks-card.html?contentId=nprj~xVaTAI45Jb~3pSVAg)
		 - [Use](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-use.html?contentId=7IU_yf8arXZMSmWEyoZA6g)
			 - [Home page](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-home-page.html?contentId=1GC5u4poMGS6pk1d1KVJ_w)
				 - [Insights card](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-insights-card.html?contentId=RX4kEDERwvVzx_or9jemXQ)
				 - [Data visualization card](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-data-visual-card.html?contentId=324esm1sH8w3blmyXKV_rQ)
				 - [Contact card](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-contact-card.html?contentId=7CiorWxwlpba4qJSmV08UA)
				 - [Interaction history card](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-inter-history-card.html?contentId=GwE69CYId6h68~_jN42cWQ)
				 - [Products card](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-products-card.html?contentId=THyf2NG_~OXYph0EzWI_GA)
				 - [Billing card](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-billing-card.html?contentId=6g7A~6hf8A0ORE4_fwlHAQ)
				 - [All tasks card](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/c360-tasks-card.html?contentId=XkGDeNnK4aj7YaxKMnYSOA)
	 - [Telecommunications Network Inventory](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/telecom-network-inventory.html?contentId=dnKY09CDulaNWiHS7JQ~Aw)
	 - [Telecommunications Service Operations Management](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/telecommunications-service-operations-management.html?contentId=ZTFjXntShuj9GLW7kqrtBA)
	 - [TMF APIs for TMT](https://servicenow-prod.fluidtopics.net/r/de-DE/telecom-media-technology/tmt-api-reference.html?contentId=tXvhje3SmDOFt1fX5ErKuQ)

