---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Use surveys

# Using surveys {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Survey administrators---users with the survey_admin role---create and maintain surveys and
configure how they are distributed and published. Surveys on Service Portal are also
supported.
* **[Survey questionnaires](https://servicenow-prod.fluidtopics.net/h8M0ZTQDdP1dMulU5ViRyw)**   
  All surveys that are assigned to you appear in your personal assessment and survey queue.
* **[Survey responses and results](https://servicenow-prod.fluidtopics.net/CAjFQj33BQmoDG_9NGSEDw)**   
  There is a metric result record for each user response to each question on every survey instance. Survey results for each question and category are calculated automatically based on the metric result records.
* **[Survey administration](https://servicenow-prod.fluidtopics.net/wLFzd1xPfCN2Ml2Az4kcMw)**   
  Survey administrators---users with the survey_admin role---create and maintain surveys and configure how they are distributed and published. Surveys on Service Portal are also supported.