---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# View a survey scorecard

# View a survey scorecard {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

A survey scorecard provides a visual breakdown of survey responses by category, based
on the way questions were answered.

## Vorbereitungen

Role required: survey_admin or survey_reader

## Warum und wann dieser Vorgang ausgeführt wird

A scorecard displays charts for survey results, in which
category and question responses are analyzed and current ratings are compared with
previous ratings. Users can examine ratings over time, compare question ratings, or
compare the ratings of all categories. All ratings are averages for the time range
selected. The system dynamically updates a scorecard each time you view it, so the
ratings reflect recently completed surveys.{#t_ViewAScorecard__p_ScorecardDescription}

## Prozedur

1. Navigate to AllSurveyView Surveys.
2. Open a survey definition.
3. Select the View Scorecard related link.  
   Hinweis:  
   The View Scorecard related link is available only if there are survey results to report.

   The interactive scorecard displays the following filters:
   * Question Results: Displays the result of all questions or an individual question.
   * Category Results: Displays the results of all questions associated with an individual category or all categories.
   * Average Ratings: Displays the result of weighted average rating for each survey question in an individual category or all categories.
   * History: Displays the result of all questions in comparison with their history (by calendar year or quarters).
   * Sentiment Analysis Results: Displays the results of sentiment analysis for the survey.
   {#t_ViewAScorecard__ul_qgj_sjk_nbb}
* **[Survey scorecard category results](https://servicenow-prod.fluidtopics.net/bHkwEgZwvjo8ZgcNiKeByQ)**   
  The Category Results view is a stacked bar chart showing survey results for all questions in an individual category or all categories by respondent count.
* **[Survey scorecard question results](https://servicenow-prod.fluidtopics.net/XJxiSD_bVJUwiO~fVsCucQ)**   
  The Question Results filter displays the result of all questions or an individual question using charts or lists. For the String, Attachment, Date, Date/time, Reference, and Ranking data types, the results are displayed in the list view. The results of all other data types are displayed in the pie chart view.
* **[Survey scorecard average ratings](https://servicenow-prod.fluidtopics.net/5t1WRN2rkbJHEeXEfKWMHQ)**   
  The Average Ratings view displays the weighted average rating for each survey question in an individual category or all categories.
* **[Survey scorecard history](https://servicenow-prod.fluidtopics.net/cf6oDCB~qhzalUVRJ4GgjQ)**   
  The History view compares the current ratings for the categories and their questions with ratings from the previous three years or four quarters.
* **[Export a survey scorecard as an image](https://servicenow-prod.fluidtopics.net/_Oi_Do5ZY8OxIUUauDmPiw)**   
  You can export a scorecard as an image to use in presentations or other documents.

**Zugehörige Konzepte**   

* [Survey responses in a database view](https://servicenow-prod.fluidtopics.net/jOh9zygfEcxWzVnAVAV4cg "You can view survey responses in a database view for reporting purposes. For each survey instance, you can view the instance as a single row and the answers to each survey question (metric) in the corresponding columns. Analyze the responses easily and, if you want, export the survey responses.")  
**Zugehörige Tasks**   

* [View results for all surveys](https://servicenow-prod.fluidtopics.net/3JvBU7_5t1F_TqLFPirTpg "You can view the survey responses that are stored on the Metric Result [asmt_metric_result] table.")
* [View the results for a survey](https://servicenow-prod.fluidtopics.net/WrgQMEccPZC6dKWvuLghkw "You can view the responses for one survey definition. Survey results are stored on the Metric Result [asmt_metric_result] table.")
* [Export a quiz scorecard as an image](https://servicenow-prod.fluidtopics.net/NIBPgYTxgAzxsg6E8YTa7A "You can export scorecards as images.")
* [Request translations for surveys](https://servicenow-prod.fluidtopics.net/13EN2n6lmaSvInjwJ_0stw "Request translations for surveys to localize them into one or more languages. Localization requested items that are created for the selected surveys in all the selected languages.")
* [Edit translations for surveys](https://servicenow-prod.fluidtopics.net/e4W_lDLREtbRXXCdB~0EJA "Edit the translations for surveys, and after you make the changes, you can publish the translation.")