---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Send survey invitations to users

# Send survey invitations to users {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can send survey invitations using the Assign Survey or
Send Invitations buttons on the Survey Definition
form.

## Vorbereitungen

Role required: admin or survey_admin

## Warum und wann dieser Vorgang ausgeführt wird

Use the Send Invitations button to immediately assign survey
instances to each survey user that is listed in the survey definition. Use the
Assign Survey button to assign a survey instance to any one
user at a time.  
Each of the buttons generates survey instances assigned to the appropriate users. In addition, if the instance is configured to send email, the system generates survey notifications. For either button to be available, the survey definition must meet all of the following conditions.

* Active check box is selected.
* State is Published.
* Survey is associated with at least one question.
{#t_SendSurveyInvitationsToUsers__ul_cwk_rtf_1r}  
Hinweis:  
You (or a trigger) can send more than one instance of a survey to a user at any time.

## Prozedur

1. Navigate to AllSurveyView Surveys.
2. Select an active, published survey.
3. Complete one of the following actions.

   | Option | Bezeichnung |
   | Assign a survey to users listed in the Survey Users related list | Click Send invitations. |
   | Assign a survey to any user | Click Assign Survey and select one or more users, and then click OK. |
   |-|-|

   {#t_SendSurveyInvitationsToUsers__choicetable_yzz_24g_45}  
   The system creates a survey instance assigned to the user or users, assuming the user is eligible to receive a new survey instance. When you use the Assign Survey button, the selected user is not saved as a survey user.
**Zugehörige Konzepte**   

* [Email notifications for surveys](https://servicenow-prod.fluidtopics.net/tp7LhNg8ZQ9NsiefIUxjKg "When an administrator creates a survey and assigns it to a user, an email notification is sent to the user. Selecting the survey link in the email notification redirects the user to the survey page, where the user can take the survey. This type of survey is called a non-triggered survey.")
* [Survey URLs](https://servicenow-prod.fluidtopics.net/Sk8DjePVzhJe~OEfBOSSxQ "You can distribute a survey by giving survey users a survey URL.")
* [Sharing surveys](https://servicenow-prod.fluidtopics.net/IxQ3ZeyoDm9fyZK7sPsgkg "You can export a survey and then import it to a different ServiceNow instance.")  
**Zugehörige Tasks**   

* [Define a recipients list for surveys](https://servicenow-prod.fluidtopics.net/4ops5BK_ThPml4Q5JKNRog "Use a recipients list to define targeted set of users for whom the survey invite can be sent. You can use a recipients list for multiple surveys.")
* [Add a recipients list to a survey](https://servicenow-prod.fluidtopics.net/m2Jylcgz50a71gnyqiA09g "Send the survey invites to targeted sets of users by adding a recipients list to a survey.")
* [Embed a survey within the Outlook email client](https://servicenow-prod.fluidtopics.net/timDzXxRutDZfsVRyLMr1Q "Embed an interactive survey in the email notification sent to a user. The user can answer the survey questions and submit the survey from the email client instead of opening the survey in a new browser tab.")
* [Enable localization for a survey](https://servicenow-prod.fluidtopics.net/2wVQitbMJPWsIO~7Fzdl8Q "Enable a survey user to take a survey in multiple languages.")
* [Create a survey module](https://servicenow-prod.fluidtopics.net/NZo_sZlO2vRVrHOOi4hYzg "You can create a module that opens a survey.")
* [Configure a survey in the Connect chat support](https://servicenow-prod.fluidtopics.net/4KtsnFz6ZzCvWg7V7Ixy~g "Enable a user to take a survey after chatting with a support agent.")