---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create a survey module

# Create a survey module {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can create a module that opens a survey.

## Vorbereitungen

Role required: admin or survey_admin

## Warum und wann dieser Vorgang ausgeführt wird

When a user clicks a survey module, the system performs one of the following actions, depending on the configuration options for the survey and other factors.

* Creates a new survey instance
* Opens an existing survey instance
* Displays an error message.
{#t_CreatingASurveyModule__ul_fc5_mbh_45}

## Prozedur

1. Perform the appropriate action for your version of the UI:  
   * Core UI: Point to the application menu that contains the module to which you want to add the survey module and click the edit application (pencil) icon.
   * UI15: Right-click the application menu you want to add the module to and select Edit Application Menu
   {#t_CreatingASurveyModule__ul_fmm_bdv_sbb}
2. In the Modules related list, click New.
3. Complete the following fields.
   * Link type: Assessment

     Do not select
     Survey, which is used for legacy surveys
     only.
   * Assessment: Select the survey you want the module to open.
   {#t_CreatingASurveyModule__choices_obl_jsj_np}
4. Complete and save the form.
**Zugehörige Konzepte**   

* [Email notifications for surveys](https://servicenow-prod.fluidtopics.net/tp7LhNg8ZQ9NsiefIUxjKg "When an administrator creates a survey and assigns it to a user, an email notification is sent to the user. Selecting the survey link in the email notification redirects the user to the survey page, where the user can take the survey. This type of survey is called a non-triggered survey.")
* [Survey URLs](https://servicenow-prod.fluidtopics.net/Sk8DjePVzhJe~OEfBOSSxQ "You can distribute a survey by giving survey users a survey URL.")
* [Sharing surveys](https://servicenow-prod.fluidtopics.net/IxQ3ZeyoDm9fyZK7sPsgkg "You can export a survey and then import it to a different ServiceNow instance.")  
**Zugehörige Tasks**   

* [Send survey invitations to users](https://servicenow-prod.fluidtopics.net/3KIUjCH5a6IDITDLwX3jEQ "You can send survey invitations using the Assign Survey or Send Invitations buttons on the Survey Definition form.")
* [Define a recipients list for surveys](https://servicenow-prod.fluidtopics.net/4ops5BK_ThPml4Q5JKNRog "Use a recipients list to define targeted set of users for whom the survey invite can be sent. You can use a recipients list for multiple surveys.")
* [Add a recipients list to a survey](https://servicenow-prod.fluidtopics.net/m2Jylcgz50a71gnyqiA09g "Send the survey invites to targeted sets of users by adding a recipients list to a survey.")
* [Embed a survey within the Outlook email client](https://servicenow-prod.fluidtopics.net/timDzXxRutDZfsVRyLMr1Q "Embed an interactive survey in the email notification sent to a user. The user can answer the survey questions and submit the survey from the email client instead of opening the survey in a new browser tab.")
* [Enable localization for a survey](https://servicenow-prod.fluidtopics.net/2wVQitbMJPWsIO~7Fzdl8Q "Enable a survey user to take a survey in multiple languages.")
* [Configure a survey in the Connect chat support](https://servicenow-prod.fluidtopics.net/4KtsnFz6ZzCvWg7V7Ixy~g "Enable a user to take a survey after chatting with a support agent.")