---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Survey scorecard average ratings

# Survey scorecard average ratings {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Average Ratings view displays the weighted average rating for each survey question
in an individual category or all categories.
Use this view to learn how individual questions affect the overall rating for the category.
Select a survey category from the choice list to display the chart for that category.  
Abbildung : 1. Survey scorecard average ratings

To view the effect of each question's ratings on the entire category's ratings, point to
the colored bar. The pop-up box shows the percentage of the total ratings represented by
each individual question's weighted average.  
Abbildung : 2. Average ratings detail
**Zugehörige Tasks**   

* [Export a survey scorecard as an image](https://servicenow-prod.fluidtopics.net/_Oi_Do5ZY8OxIUUauDmPiw "You can export a scorecard as an image to use in presentations or other documents.")  
**Zugehörige Verweise**   

* [Survey scorecard category results](https://servicenow-prod.fluidtopics.net/bHkwEgZwvjo8ZgcNiKeByQ "The Category Results view is a stacked bar chart showing survey results for all questions in an individual category or all categories by respondent count.")
* [Survey scorecard question results](https://servicenow-prod.fluidtopics.net/XJxiSD_bVJUwiO~fVsCucQ "The Question Results filter displays the result of all questions or an individual question using charts or lists. For the String, Attachment, Date, Date/time, Reference, and Ranking data types, the results are displayed in the list view. The results of all other data types are displayed in the pie chart view.")
* [Survey scorecard history](https://servicenow-prod.fluidtopics.net/cf6oDCB~qhzalUVRJ4GgjQ "The History view compares the current ratings for the categories and their questions with ratings from the previous three years or four quarters.")