---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Assessment scorecard ratings

# Assessment scorecard ratings {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The scorecard ratings section displays various ratings for the assessable
record.
Select one of several views that present different ratings:

* Averages
* Categories
* Category Metrics
* Head to Head Compare
* History
* Live Feed
{#r_Ratings__ul_a2j_g4p_w4}

Some views display an overall rating column, which lists categories used to evaluate the
assessable record. Only categories in which the assessable record has been evaluated appear
on the scorecard. If the ratings section does not display any data, the assessable record or
category results associated to the assessable record have been deleted.  
Click a category to view the category record. Point to a category to display a line chart that shows the rating trend for that category.Abbildung : 1. Vendor scorecard trend chart
**Zugehörige Tasks**   

* [Create a link to a scorecard](https://servicenow-prod.fluidtopics.net/MBOTlqaDNB1RcXsGiG3FZQ "Users with the admin role can create UI actions that allow users to view scorecards from tables.")  
**Zugehörige Verweise**   

* [Assessment scorecard averages](https://servicenow-prod.fluidtopics.net/3lS50cCbqvhDCWLjp_YWlw "The Averages view compares the current ratings for an assessable record in each metric category with the average, minimum, and maximum values from all assessable records in the filter. All ratings are from assessments generated over the trailing twelve months (TTM).")
* [Assessment scorecard categories](https://servicenow-prod.fluidtopics.net/ZR_mrzbP57lClbALODO3_A "The Categories view displays a bar chart showing the average ratings for each category in the selected time interval.")
* [Assessment scorecard category metrics](https://servicenow-prod.fluidtopics.net/xMK25d~qPshCnJz1K9UGHA "The Category Metrics view displays the weighted average results for each metric within a category. Use this view to learn how individual metrics affect the overall rating for the category.")
* [Assessment scorecard head-to-head compare view](https://servicenow-prod.fluidtopics.net/XfyXk0Yt5yQ0mFYluPhXPg "The Head to Head Compare view allows you to compare the ratings of two assessable records of the same type. Select an assessable record from the choice list to compare against the current record's trailing twelve month (TTM) ratings.")
* [Assessment scorecard history](https://servicenow-prod.fluidtopics.net/xjM1FStyP3c1pP1aGY_CVw "The History view compares the current ratings for each category with ratings from the previous three years or four quarters.")
* [Live feed view of assessable records](https://servicenow-prod.fluidtopics.net/sRKPh_O9v7TYj8PZr_5rUg "The Live Feed view displays Live Feed conversations that apply to the assessable record. Users can view the group feed, including tagged comments, and add comments of their own.")