---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Metric Result form

# Metric Result form {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Description of the field values for the Metric Result form.
{#r_MetricResultFieldNames__table_jdq_n5r_br__entry__2}

| Field | Description |
|-|-|
| Assessment group | Assessment group to which the metric result belongs. An assessment group is a container for survey instances and results generated in a single occurrence. The system generates an assessment group every time at least one survey instance is created. If multiple survey instances are created at once, such as when a survey administrator sends invitations to a list of survey users, they are all stored in the same assessment group. |
| Metric | Question that the user answered. |
| Data type | Data type of the question the user answered. |
| Method | Assessment method. Always Assessment for surveys. |
| Updated | Date and time the metric result was last updated. |
| Source | Survey definition from which the associated survey instance was generated. |
| Assigned to | User who completed the survey questionnaire. |
| Instance | Survey instance completed by the Assigned to user. |
| Actual value | Value obtained from the user response to the question. The actual value is determined by the question data type: * Checkbox: The actual value is 0 if the check box is cleared and 1 if it is selected. * Choice or Likert Scale: The actual value is equal to the Value of the metric definition associated with the chosen answer option. * Date, Date/Time, or String: The actual value is -1 to indicate that these data types do not contribute to category result calculations. * Template: The actual value is equal to the Value of the template definition associated with the chosen answer option. * Yes/No: The actual value is 0 if the response is No and 1 if it is Yes. |
| Normalized value | Adjusted value that accounts for the Scale definition setting, minimum and maximum values, and other factors. The equation that generates the value and an example calculation appear in [Normalized value for an assessment](https://servicenow-prod.fluidtopics.net/H3merXV1IIAlv5632HMH5g "The normalized value is calculated based on a linear equation and the scale definition of the metric. This value can be used for risk assessment."). |
| String value | Value that displays the response as it appears on a questionnaire. In some cases this is the same as the Actual value, such as when the question data type is Percentage. The string value is <kbd class="ph userinput">N/A</kbd> for unanswered questions of certain data types. |
[Tabelle : 1. Metric Result form]

{#r_MetricResultFieldNames__table_jdq_n5r_br}
* **[Normalized value for an assessment](https://servicenow-prod.fluidtopics.net/H3merXV1IIAlv5632HMH5g)**   
  The normalized value is calculated based on a linear equation and the scale definition of the metric. This value can be used for risk assessment.