---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Assessment scorecard head-to-head compare view

# Assessment scorecard head-to-head compare view {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Head to Head Compare view allows you to compare the ratings of two assessable
records of the same type. Select an assessable record from the choice list to compare against
the current record's trailing twelve month (TTM) ratings.

## Head to head compare

The Diff column displays the difference between each assessable record's most recent TTM ratings. By default, the system selects the first assessable record in the list when you open this view. The scorecard displays three years of ratings for the comparison record. All ratings are expressed as averages.Abbildung : 1. Scorecard head to head compare

## Overall Rating {#r_HeadToHeadCompare__section_qtd_15n_3fb}

The Overall Rating is calculated as:

    (sum of normalized values in category result) / (number of assessment groups)

In the following example, the calculation is

    (2.13 + 2.86 + 3.79 + 1.43 + 2.39 + 3.7) / 2 = 8.15

Abbildung : 2. Normalized values Abbildung : 3. Overall Rating on the group scorecard
**Zugehörige Tasks**   

* [Create a link to a scorecard](https://servicenow-prod.fluidtopics.net/MBOTlqaDNB1RcXsGiG3FZQ "Users with the admin role can create UI actions that allow users to view scorecards from tables.")  
**Zugehörige Verweise**   

* [Assessment scorecard averages](https://servicenow-prod.fluidtopics.net/3lS50cCbqvhDCWLjp_YWlw "The Averages view compares the current ratings for an assessable record in each metric category with the average, minimum, and maximum values from all assessable records in the filter. All ratings are from assessments generated over the trailing twelve months (TTM).")
* [Assessment scorecard categories](https://servicenow-prod.fluidtopics.net/ZR_mrzbP57lClbALODO3_A "The Categories view displays a bar chart showing the average ratings for each category in the selected time interval.")
* [Assessment scorecard category metrics](https://servicenow-prod.fluidtopics.net/xMK25d~qPshCnJz1K9UGHA "The Category Metrics view displays the weighted average results for each metric within a category. Use this view to learn how individual metrics affect the overall rating for the category.")
* [Assessment scorecard history](https://servicenow-prod.fluidtopics.net/xjM1FStyP3c1pP1aGY_CVw "The History view compares the current ratings for each category with ratings from the previous three years or four quarters.")
* [Live feed view of assessable records](https://servicenow-prod.fluidtopics.net/sRKPh_O9v7TYj8PZr_5rUg "The Live Feed view displays Live Feed conversations that apply to the assessable record. Users can view the group feed, including tagged comments, and add comments of their own.")
* [Assessment scorecard ratings](https://servicenow-prod.fluidtopics.net/3dJ9377H8A1UV9htuiCoZg "The scorecard ratings section displays various ratings for the assessable record.")