---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Assessment scorecard averages

# Assessment scorecard averages {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Averages view compares the current ratings for an assessable record in each metric
category with the average, minimum, and maximum values from all assessable records in the
filter. All ratings are from assessments generated over the trailing twelve months
(TTM).
Select a filter option to compare the current record against all assessable records in that
filter. An assessment administrator configures these options in the Filter field field in the Assessment Metric Type form.  
Rating variances are highlighted as follows:

* Red: Ratings are below average in this category. The Diff value displays a negative number.
* Green: Ratings are above average in this category. The Diff value displays a positive number.
* White: Ratings are average in this category. The Diff value is 0.0.
{#r_Averages__ul_tdl_24q_w4}  
In the following example, the ratings of the current group are compared against other groups for which Don Goodliffe is the manager.Abbildung : 1. Group scorecard with ratings filter
**Zugehörige Tasks**   

* [Create a link to a scorecard](https://servicenow-prod.fluidtopics.net/MBOTlqaDNB1RcXsGiG3FZQ "Users with the admin role can create UI actions that allow users to view scorecards from tables.")  
**Zugehörige Verweise**   

* [Assessment scorecard categories](https://servicenow-prod.fluidtopics.net/ZR_mrzbP57lClbALODO3_A "The Categories view displays a bar chart showing the average ratings for each category in the selected time interval.")
* [Assessment scorecard category metrics](https://servicenow-prod.fluidtopics.net/xMK25d~qPshCnJz1K9UGHA "The Category Metrics view displays the weighted average results for each metric within a category. Use this view to learn how individual metrics affect the overall rating for the category.")
* [Assessment scorecard head-to-head compare view](https://servicenow-prod.fluidtopics.net/XfyXk0Yt5yQ0mFYluPhXPg "The Head to Head Compare view allows you to compare the ratings of two assessable records of the same type. Select an assessable record from the choice list to compare against the current record's trailing twelve month (TTM) ratings.")
* [Assessment scorecard history](https://servicenow-prod.fluidtopics.net/xjM1FStyP3c1pP1aGY_CVw "The History view compares the current ratings for each category with ratings from the previous three years or four quarters.")
* [Live feed view of assessable records](https://servicenow-prod.fluidtopics.net/sRKPh_O9v7TYj8PZr_5rUg "The Live Feed view displays Live Feed conversations that apply to the assessable record. Users can view the group feed, including tagged comments, and add comments of their own.")
* [Assessment scorecard ratings](https://servicenow-prod.fluidtopics.net/3dJ9377H8A1UV9htuiCoZg "The scorecard ratings section displays various ratings for the assessable record.")