---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Average ratings

# Average ratings {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Average Ratings view displays a bar chart of the weighted average rating for each
question in a category.
Use this view to learn how individual questions affect the overall rating for the category.
Select a category from the second choice list above the chart. Ratings are only calculated
for [scored
questions](https://servicenow-prod.fluidtopics.net/fvrJEJ7vmpeHVil3oFDUrA "Only scored questions are considered when calculating category and quiz results.")  
Abbildung : 1. Average Ratings view

To view the effect of each question's ratings on the entire category's ratings, point to
the colored bar. The pop-up box shows the percentage of the total ratings represented by
each individual question's weighted average.  
Abbildung : 2. Quiz scorecard rating detail ![]()