---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Knowledge Center

# Knowledge Center {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The ServiceNow®
Knowledge Center (KC) is designed to simplify the discovery and oversight of the organizational knowledge.

## Get started {#knowledge-center__cf-app-landing-get-started}

|-|-|-|
| [ExploreLearn about features in Knowledge Center helpful in managing your knowledge base.](https://servicenow-prod.fluidtopics.net/~jyTRu2kWZ~Jni009nbT~w "The Knowledge Center Knowledge Center helps in the effective management of knowledge articles by using an intuitive interface. Beyond traditional knowledge bases, the Knowledge Center provides actionable insights and identifies gaps so that your content stays relevant and accurate.") | [ConfigureConfigure Knowledge Center and related features.](https://servicenow-prod.fluidtopics.net/6bkBA7RIf_dF8TKSTAlyrQ "Configure the knowledge content recommendation skill to enable agents to utilize the context menu to elaborate or shorten a knowledge article in the TinyMCE. With the new enhance content editor available with Knowledge Center, agents can create and update the knowledge article with custom instructions.") | [Use](https://servicenow-prod.fluidtopics.net/BqcYqdLoG0aiZawX7w9tQw "Learn how to manage and enhance your knowledge base using the powerful tools and workflows available in Knowledge Center.")Use Knowledge Center and related features. |
[ ]

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## Troubleshoot and get help {#knowledge-center__section_rq2_22d_hhc}

* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#knowledge-center__ul_uxv_h2d_hhc}
**Zugehörige Konzepte**   

* [Exploring Knowledge Center](https://servicenow-prod.fluidtopics.net/~jyTRu2kWZ~Jni009nbT~w "The Knowledge Center Knowledge Center helps in the effective management of knowledge articles by using an intuitive interface. Beyond traditional knowledge bases, the Knowledge Center provides actionable insights and identifies gaps so that your content stays relevant and accurate.")