---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Enable knowledge blocks in the Knowledge Center

# Enable knowledge blocks in the Knowledge Center {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enable the knowledge blocks feature for each knowledge base where you plan to use the blocks. Once enabled, you can create knowledge blocks to add to knowledge articles within a knowledge base.

## Vorbereitungen

Make sure that the knowledge blocks \[com.snc.knowledge_blocks\] plugin is activated. To activate the plugin see [Activate knowledge blocks](https://servicenow-prod.fluidtopics.net/lLZZkPj~kMu2D9d43fzfHw "You can activate knowledge blocks [com.snc.knowledge_blocks] if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.")

Role required: knowledge_admin or knowledge_manager

## Prozedur

1. Navigate to AllKnowledgeAdministrationKnowledge Bases.
2. Open the knowledge base record.
3. In the Knowledge Base form, select the Enable blocks check box.  
   Hinweis:  
   If the Enable blocks check box isn't visible, you can add the field to the form by select and hold (or right-click) the form header and navigating to ConfigureForm Layout.
4. SelectUpdate.  
   Hinweis:  
   If you decide to disable the knowledge blocks feature, all knowledge blocks within the knowledge base must be deleted before you can clear the box.

## Nächste Maßnahme

Create knowledge blocks to use within the enabled knowledge base.
**Zugehörige Konzepte**   

* [Knowledge blocks in Knowledge Center](https://servicenow-prod.fluidtopics.net/KrYdo8UolSmexNO9v9AdOg "Knowledge blocks are reusable pieces of content secured by customizable user criteria that you can add to knowledge articles in a knowledge base. The user criteria determine which user roles can or can’t read the block content in an article, enabling only relevant content to be visible to that user.")  
**Zugehörige Tasks**   

* [Create a knowledge block in the Knowledge Center](https://servicenow-prod.fluidtopics.net/k3OzMpq4ybvkWos1AZpvWQ "Create a knowledge block to define a reusable piece of content that can be inserted into knowledge articles in a knowledge base. The knowledge block is secured by user criteria, which controls what users, groups, and roles, can read the content in an article, allowing display of content that is relevant only to them.")