---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Enable Advanced view for Outlook Actionable Message definition

# Enable Advanced view for Outlook Actionable Message definition {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enable the advanced view to customize the actionable message as per the requirement
for Microsoft Outlook.

## Vorbereitungen

Role required: oam_admin

## Prozedur

1. Navigate to AllActionable MessagesOAM Definition.
2. Choose one of the following:  
   {#enable-advanced-view-oam__table_yrt_sll_f4b__entry__2}

   | Option | Action |
   |:-|:-|
   | Request | Click OAM Request Approval |
   | Request Item | Click OAM RITM Approval |
   | Change | Click OAM Change Approval |
   [Tabelle : 1. OAM definition]

   {#enable-advanced-view-oam__table_yrt_sll_f4b}
3. Click Advanced OAM under Related Links.
4. In the OAM Definition form, perform the following actions:  
   1. Modify the script as required.
   2. Click Update.
   {#enable-advanced-view-oam__ol_q4m_zll_f4b}