---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

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    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Configure custom script based scans for Article Optimization

# Configuring custom script based Article Optimization scans {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Out-of-Box (OOB) Knowledge Center settings provide default configurations for article optimization scans. However, users can configure new scans for article optimization.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

Configure
Article
Optimization scans for articles in the Knowledge Center. Two types of Article Optimization scans are available in the Knowledge Center. One is a script-based scan and the other is a AI-based scan. If you are subscribed to Now Assist,
you
can configure both the scan types. If you are not subscribed to Now Assist, you can configure only the script-based scans, and Article Optimization runs only the script-based scans.

## Prozedur

1. Navigate to AllKnowledgeKnowledge CenterListsArticle OptimizationScans.  
2. Select New.
   1. If you want to clone and modify an existing scan, go to the kb_assist_scan_definition table.
   2. Open a record and select Insert and stay to copy the scan.
   3. Rename the copied scan.
   {#configure-custom-script-based-AO-scan__substeps_i3f_j5q_jhc}
3. Fill out the record form as follows:
   1. Set the Run type field to:  
      * On change: If you want the scan to run each time an article is saved.  
        Hinweis:  
        the scan must still be associated with a job in order to run but the job schedule will not control when this scan runs.
      * Always:If you want the scan to run based on the schedule set up in the associated job.
      {#configure-custom-script-based-AO-scan__ul_ojm_xs1_nhc}
   2. Set the Execution type to Script Based.
   {#configure-custom-script-based-AO-scan__substeps_rhz_lfm_3hc}
4. Type the script code in the Script field.  
   Hinweis:  
   Using a copy of an existing scan can come in handy as this specific format has to be used for processing the results.
5. Save the record.
{#configure-custom-script-based-AO-scan__steps_ktg_fzq_jhc}

## Ergebnisse

The Article Optimization scan is custom configured.

## Nächste Maßnahme

To run the scan, you must add the configured scan to a job. For more information see, [Configuring Article Optimization jobs](https://servicenow-prod.fluidtopics.net/BNgzksQ_l_u9DrYZqRHU5w "Article Optimization jobs are used to define a schedule to run scans along with their conditional settings, if any. Each job will have one or more scans associated with it.")
**Zugehörige Tasks**   

* [Configure custom AI-based Article Optimization scans](https://servicenow-prod.fluidtopics.net/8nIz1K~4kuwVTMWE438p8Q "The Out-of-Box (OOB) Knowledge Center settings provide default configurations for article optimization scans. However, you can customize scans for article optimization.")
* [Configuring Article Optimization skill and prompts](https://servicenow-prod.fluidtopics.net/3KFFphCL8AasWdxjcxNz8w "Create custom prompts for the default Article Optimization (AO) skill in the Knowledge Center application and prompts using standalone custom skills.")
* [Activate Article Optimization skill](https://servicenow-prod.fluidtopics.net/HJ~Vtp0HD1MxOptRfT8orA "Activate the Knowledge Center Article Optimization skill to enable use of article optimization features for generating knowledge articles in the Knowledge Center.")