---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Survey designer elements

# Survey designer elements {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer

The survey designer is accessible from SurveySurvey Designer.

The survey designer contains

the
Controls


tab, the
Questions tab, the Categories
tab,a header bar, and the design canvas.

## Controls
tab

To create a question, drag the appropriate data type control from the
Controls palette and drop it onto the designer canvas.  
Abbildung : 1. Controls  
The assessment engine provides a built-in result calculation feature that converts responses to scored question data types to a score from 0 through 10. {#c_SurveyDesignerElements__table_dgb_pvh_br__entry__3}

| Data type | Scored | Description |
|-|-|-|
| Attachment | No | Question with a Manage Attachments icon that allows users to attach one or more files. |
| Boolean | Yes | Question with a check box or Yes and No choices for user responses. |
| Choice | Yes | List of predefined options. For more information, see the definition of the Choices field in [Create a question in the survey designer](https://servicenow-prod.fluidtopics.net/BPE_39wzIWTxn2RWVz63cg "You can create multiple questions for each category in the survey designer, but each question can only be associated with one category."). Hinweis: The Choice values can only be numeric, string values will not be saved. |
| Date | No | Date field. |
| Date/Time | No | Date and time field. |
| Number | No | Number field with predefined minimum and maximum values. The default is 1-10. |
| Percentage | No | Percentage field with a prescribed range. |
| Scale | Yes | Predefined Likert scale. Answer options appear as radio buttons. |
| Numeric Scale | Yes | Selectable number scale. The default is 1-5. Answer options appear as radio buttons. |
| String | No | Single or multi-line text field. |
| Template | Yes | Choice list of templates that provide a predefined scale of options. For details, see [Quiz scorecards](https://servicenow-prod.fluidtopics.net/_6~S6cD4mtAJAGT5xFPvTw "The Quizzes application prepares printable scorecards."). |
| Reference | No | Choice list of fields from a specified reference table. This data type does not support reference qualifiers. For example, a user could select a user name if you specify sys_user as the reference table. |
| Image Scale | Yes | Question with a choice of images that can be selected. A template can be used to apply the same images to multiple questions. |
| Multiple Selection | Yes | Question with multiple check boxes that can be selected. |
| Ranking |   | Question with an order number to be selected for each option. One order number cannot be selected twice. This question can be mandatory and it can also be dependent on a parent question, but not vice versa. |
[Tabelle : 1. Question data types]

{#c_SurveyDesignerElements__table_dgb_pvh_br}

## Questions tab {#c_SurveyDesignerElements__section_og4_thm_5fb}

This tab displays all metrics added to the question bank for surveys. Use the
Filter field to search for questions. Each metric is displayed with its
name and type.

## Categories tab {#c_SurveyDesignerElements__section_zxk_whm_5fb}

This tab displays all metric categories added to the question bank for surveys. All metrics in
the question bank are group under the corresponding metric category. Use the
Filter field to search for categories or questions.

## Header bar

The tabs on the header bar display views and a menu of functions. Click a tab to change the view on the canvas:

* Design: Add and configure the properties of categories and questions. This is the default view.
* Configuration: Create introductions and end notes for surveys and select a [signature](https://servicenow-prod.fluidtopics.net/5wiu9tA~8rTnnIlQt6cVGQ "A signature on an assessment questionnaire contains assertions that can communicate directions, a legal statement, or any text that you want the recipient to consider.").
* Availability: Select the recipients for each category in the survey.
{#c_SurveyDesignerElements__ul_rgb_cd3_br}  
Point to the menu icon (![Menu icon]()) to select an option. The list of options depends on the currently open survey.

* Save: Save the current survey without changing its state.
* Preview: Display a preview of the survey as it appears to recipients.
* Publish: Distribute the survey to the selected recipients.
* Save and Publish: Save the survey to the Draft state and distribute the survey in one step.
* New Survey: Open a fresh canvas for a new survey.
* Load Survey: View the list of existing surveys.
* Copy Survey: Copy the current survey.
{#c_SurveyDesignerElements__ul_it2_ld3_br}

## Design canvas

New surveys open in the canvas of the Design view. The survey
Name field appears above first category in the canvas. A blank question
field appears in the category container.  
Abbildung : 2. Initial appearance of the Survey Designer canvas
**Zugehörige Konzepte**   

* [Survey categories](https://servicenow-prod.fluidtopics.net/f8OD4b2pzI~nseKzpAwzvg "Survey categories provide a way to group questions of a similar theme for a given survey.")  
**Zugehörige Tasks**   

* [Configure a survey in the survey designer](https://servicenow-prod.fluidtopics.net/VKQppGGPOZQLWQBpTHLZ4A "Configuration settings apply to the entire survey.")
* [Create a question in the survey designer](https://servicenow-prod.fluidtopics.net/BPE_39wzIWTxn2RWVz63cg "You can create multiple questions for each category in the survey designer, but each question can only be associated with one category.")
* [Create custom metric type](https://servicenow-prod.fluidtopics.net/sF7vpyQcAyWAisTXNmpypw "Create your own custom metric type if you don’t find the metric type that you want in Survey Designer while designing surveys.")
* [Edit a survey in the survey designer](https://servicenow-prod.fluidtopics.net/EceoWiCrn7CaKaANgB680Q "You can modify surveys using the survey designer.")
* [Configure category weights for a survey](https://servicenow-prod.fluidtopics.net/2OEBsX1TaENz8YOTI3Hkqw "You can assign a weight to each category in a survey. The system calculates results from the weight that you configure.")  
**Zugehörige Verweise**   

* [Survey question data types](https://servicenow-prod.fluidtopics.net/F5UeKOu777wh_tKfwTRZzQ "You must choose a data type for each survey question. The data type determines the format of the question and the kind of data that is collected on survey questionnaires.")

