---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Survey categories

# Survey categories {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Survey categories provide a way to group questions of a similar theme for a given
survey.

There must be at least one survey category per survey definition and every survey question must
be associated with a category. When you create a survey, the system generates one category, which
all the questions belong to.

For simple surveys, one category is usually enough. Consider creating additional categories if
you want to accomplish any of the following tasks.

* Separate groups of questions into collapsible sections by category on the survey questionnaire.
* Report on category scores, which are calculated based on responses for all questions within each category.
* **[Create a category in the survey designer](https://servicenow-prod.fluidtopics.net/bAUXuYpVc9z1qTLKig_whg)**   
  A category represents a theme for evaluating a specific element of the survey topic and contains questions pertaining to that theme.
* **[Create a survey category in a survey](https://servicenow-prod.fluidtopics.net/04KeJuttKI0Hd7JK1JMTfw)**   
  You can modify an existing survey to add one or more survey categories.

**Zugehörige Konzepte**   

* [Survey designer elements](https://servicenow-prod.fluidtopics.net/zz1mu~Yr04VePrOLnKlUZA "The survey designer is accessible from Survey > Survey Designer .")  
**Zugehörige Tasks**   

* [Configure a survey in the survey designer](https://servicenow-prod.fluidtopics.net/VKQppGGPOZQLWQBpTHLZ4A "Configuration settings apply to the entire survey.")
* [Create a question in the survey designer](https://servicenow-prod.fluidtopics.net/BPE_39wzIWTxn2RWVz63cg "You can create multiple questions for each category in the survey designer, but each question can only be associated with one category.")
* [Create custom metric type](https://servicenow-prod.fluidtopics.net/sF7vpyQcAyWAisTXNmpypw "Create your own custom metric type if you don’t find the metric type that you want in Survey Designer while designing surveys.")
* [Edit a survey in the survey designer](https://servicenow-prod.fluidtopics.net/EceoWiCrn7CaKaANgB680Q "You can modify surveys using the survey designer.")
* [Configure category weights for a survey](https://servicenow-prod.fluidtopics.net/2OEBsX1TaENz8YOTI3Hkqw "You can assign a weight to each category in a survey. The system calculates results from the weight that you configure.")  
**Zugehörige Verweise**   

* [Survey question data types](https://servicenow-prod.fluidtopics.net/F5UeKOu777wh_tKfwTRZzQ "You must choose a data type for each survey question. The data type determines the format of the question and the kind of data that is collected on survey questionnaires.")