---
sourceDocument: Australia Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Create a request through the facilities catalog

# Create a request through the facilities catalog {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Employees use the Facilities catalog to submit requests. The catalog provides several
different categories so users can choose the one that closely relates to their request.

## Vorbereitungen

Role required: none

## Prozedur

1. Navigate to AllSelf-ServiceFacilities Catalog.
2. Select a category.
3. If necessary, select a subcategory.
4. Fill in the fields on the form, as appropriate.  
   Hinweis:  
   Some request forms do not contain every field described here. For more information, see [Forms](https://www.servicenow.com/docs/access?context=c_UsingForms&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).  
   {#t_CreateAReqThroughFacCatalog__table_gj5_llf_xq__entry__2}

   | Field | Description |
   |-|-|
   | Opened for | The name of the person submitting this request. Select a new name if you are opening this request on behalf of another user. |
   | Location | The location for this request. |
   | Short Description | A brief summary of the request. |
   | Detailed Description | A detailed description of the request. |
   | Priority | The priority that describes the importance of this request. |
   [Tabelle : 1. Facilities catalog request form]

   {#t_CreateAReqThroughFacCatalog__table_gj5_llf_xq}
5. Click Submit.